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GBM - The Leading Provider of IT Business Solutions

Founded in 1990, Gulf Business Machines (GBM) is the leading IT solutions provider in the region fulfilling the IT requirements for:     local, regional international organizations in the GCC.

A spin-off from IBM, GBM is the sole distributor for IBM- excluding selected IBM products and services -throughout the GCC, except for Saudi Arabia. GBM's momentum was further enhanced in 1999, when the team secured the Cisco portfolio. GBM now holds the highest level of recognition in the region from Cisco, the Gold Partner Status, in addition to the Learning Partner status.

Today, GBM is one of the largest IT solutions providers in the Middle East:   strong of more than 700 highly skilled IT professionals with more than 20 solid strategic partnerships forged with internationally-recognized IT solution providers.

GBM can offer an extensive range of IT infrastructure:    IT solutions and services ranging from consulting, resource deployment, integration and after-sales support.

GBM's experience:     expertise span among multiple sectors and particularly e-Government, Banking and Finance, Telecommunications, Retail and Oil.

architects and project managers to offer relevant consulting.).) Overview   ( leading Network Integrator in the Region ) GBM has built a cluster of world-class consultants.) Site 3. Arc Solutions. Outdoor Wireless Mesh (OWM. F5. Symantec. mission critical Emerging Network Technologies and IT infrastructure solutions. and Cisco Advanced Technology Provider (ATP) status in Telepresence (TP. GBM achieved a Cisco Gold Partner Status across the GCC in 2003 and the Cisco Silver Partner status in Pakistan's in 2007. with more than 192 Cisco networking specialists across GBM's nine locations. IronPort. Juniper. This includes Cisco's CCIE.) Active 2. region wide. data center (Advanced Data Center Networking Infrastructure specz. facility construction or renovation.ATP). iST. and CCNP/CCDP professional status.). Reichle & De-Massari.) unified communication (Advanced UC specz. Secure Computing. MEA. integration. Aeroscout. GBM's special legacy relationship with IBM and decade-old partnership with Cisco adds considerable value by ensuring professional expertise that is the industry's best.ATP). routing and switching (Advanced R&S specz. environmental assessments and optimal resource allocation.  Today GBM can truly say that the INSS ( Integrated networking & Sites Services ) division is the leading Gulfwide networking solutions company. GBM Integrated Networking & Site Services (INSS).Services Networking Services: A. Panduit. complex. all able to connect 24-7 by Webex remote access to most systems.) wireless LAN (Advanced WLAN specz.ATP) and Video Surveillance (VS.) Project management Delivery is further enhanced by INSS's integration with a number of world-class strategic partners: BlueCoat. Nevotek. NEOS. Riverbed. They are able to deliver large.). INSS services broadly under the four umbrella categories of 1.    the right team mix is able to determine the most effective means of achieving the project objectives through network design. . deployment and network support. The result is a broad skill-set ranging from:     security (Advanced Security specz. many with the highest level of Cisco Certification. McAfee and Websense. Trend Micro.) Structured cabling 4.

However. . as well as to enhance the quality of service delivery. Video Conferencing. Cisco Unity is a secure. Cisco Unified Mobile Communicator enables real-time collaboration by securely extending unified communication applications and services to mobile and smart phones. such as unified communications. GBM is Cisco-certified as a Specialized Partner in Advanced Unified Communications. This gives a building owner or an organization the benefits of a single infrastructure for all communication requirements. The answer lies in Cisco's integrated modular switch/routers which have proven ideal for remote branches to offer advanced services such as IP telephony. employees work more effectively. security.) Active services: In-building and Wide-area Networking solutions The foundation of GBM's networking division is the design and delivery of cost-effective networks institutions using Cisco's intelligent networking products. conferencing. and web conferencing solution for medium to large organizations that is also the on-premises voice conferencing option for WebEx web conferencing. security. video. Cisco Unified Application Environment is a portfolio of applications and development tools used to transform businesses by integrating unified communications and network services into existing or new business applications. as well as routing and switching. IP TV…) as well as traditional data and internet connectivity. wireless LAN. scalable. Unified Communications solutions Unified Communications is a general term used to cover a number of collaborative solutions based on voice communications.         Cisco Unified Personal Communicator offers PC and Mac users voice. video. Cisco IP Communicator and Cisco Unified Video Advantage provide computers with the rich functions of IP phones. GBM is nominated as a Cisco Gold Partner across most of Cisco's advanced specializations. wide-area networks or WAN's present unique challenges for companies with branches. By enhancing collaboration. Cisco Unity Connection is a feature-rich voice and integrated-messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager. data centre network infrastructure. instant messaging. Convergence is today's reality and modern networks are designed to support multi-media applications such as:    IP Telephony IP Video ( Video Surveillance. Cisco Unified Meeting Place is a voice. 24x7. Cisco Unified Presence is a standards-based platform that provides rich presence status and facilitates presence-enabled communications with Cisco Unified Communications. voice and unified messaging platform. and presence information through a single application. speeding decision making and enhance the competitiveness of the company. providing high-quality voice and video calling capabilities from every workspace.B.

as well as today's security staples. a Cisco IP Contact Centre ATP partner with offices in Australia. The result is that confidentiality. This includes Security Services such as Health Audits. GBM has forged a result-driven relationship with iST. Policy Studies. Egypt. preventing data loss and blocking malware. levels of risk and operational challenges whilst maintaining the organization's performance and reliability. GBM's integrated network security solutions are modeled on the leading industry standards including BS7799. PCI-DSS. voice and video traffic. integrity and availability of business data to the right person at the right time. Indeed. deliver and sustain end-to-end business and IT security solutions in order to reduce costs. a digital crime-wave is rolling over many electronic shores. In recognition of what this can mean to the business bottom-line. including:           firewalls anti-spam content filtering anti-virus intrusion prevention network access control unified threat management authentication application delivery and optimization identity management and physical access controls Contact / Call Centre solutions Contact or Call Centres are often the main interface between companies and customers. can add significant value to an organization. . It is imperative that companies ensure the security of their data. and when deployed properly. every time is possible across multi operational activities. GBM's INSS team can plan. Penetration Testing. ISO. and the INSSiST abilities drive the design and delivery of full Intelligent Contact Centre solutions including CRM and integration with back-end databases.Network Security solutions Organizations across the board are wrestling with information security demands that span many overarching business challenges such as complying with regulatory requirements. Payment Card Compliance Audits. Dubai and KSA. Cobit and ITIL. iST has a vast amount of knowledge in deploying Contact Centres in many different industries.

The communications and telecommunications infrastructure within buildings has seen rapid change over the last few years. one of the largest banks in the UAE.000 Cisco IP phones across many industries since its first IP-based telephony installation in 2002. More recently the TV has become an IP device on the network. and a major oil company in Oman. video and BMS communications and cabling infrastructures onto a single digital/data communications platform using IP (Internet Protocol). directory services. APC. MGE. Software applications are now available to integrate Building Management Systems (BMS) from multiple vendors and many staple. Airedale. a building owner is now able to deliver a range of value-added services to tenants. This is in addition to the value-added applications of the IP phone screen. Carrier. ADT. As an IT Integrator. a large Government institution in Kuwait. These include a leading hosting data centre in the UAE. GBM's INSS has numerous projects under its belt. operators and visitors that are ripe for turning into additional revenue streams. Building and Real Estate A revolution is occurring in the Facility Management Industry. In addition. among others. Chloride.C. GBM works alongside the TIA 942 Data Centre specifications of the official standards body and partners with a number of leading brands. Minerva. data. partnering with companies such as Nevotek. multiple hotels across the Gulf. smart building solutions. This is the true definition of a 'smart' building! GBM has partnered with Central Data Control (CDC) a leading. . a Qatar Government Education Institute. Lindner. Meanwhile. This happened as the technology changed to digital voice and the video-enabling convergence of voice. as a Cisco Gold partner GBM has been delivering robust IP Data Networks for many years. such as billing services. including Liebert. Panduit. global company recognized for their vision and leadership in this field. convergence has opened a whole new world of integration capabilities and has created a sub-industry delivering intelligent. quick e-mail. and GBM is now delivering interactive TV and Video-on-Demand systems into hotels and apartments. Indeed. Site services: Computer Rooms and Data Centres For many years. a Service Provider in Bahrain. GBM has been designing and delivering computer rooms. VDA and Active Mania. news headlines and more. Today. hotel guest services. installing more than 25. Notifier. GBM has the skills and resources to be able to deliver and maintain the converged infrastructure and the IT equipment required for a 'smart' building. facility management tasks can be automated. In the early days IBM's standards were adopted.

This has resulted in a large number of successful projects spanning:     leading banks in the UAE. Software House and Sensormatic. A digital snapshot is stored and/or databases searched for further identification using facial recognition software. the futurists predict the demise of the security guard video analytics looks set to emerge as a stand-alone industry sector. Access Control Through digitization and convergence. Kantech. Meanwhile.Physical Security . GBM will only specify the highest quality products and engage well-trained and certified installers. It is also important to watch out for GBM's partner. GBM is the first Cisco partner in the region to qualify as a Cisco Video Surveillance ATP Partner. Tyco Fire & Security. the global leader in this emerging market. branded range includes American Dynamics. one of the largest mixed-use complexes in Kuwait. retail. In readiness. The cabling infrastructure in a building should last at least 15 years. hybrid solutions. This strong. are fast becoming a staple requirement when the building has an existing analogue Video Surveillance system to take advantage of the benefits of IP without the expense of replacing the analogue equipment. many Government and Educational institutes in Qatar and Oman. Access Control solutions are infinitely more reliable.Video Surveillance and Analytics GBM's team of Physical Security specialists are able to bridge the divide between traditional systems and the IP based systems by designing and installing IP-based video surveillance. as well as with Sony Professional Systems. Other Security Systems      Security Guard Tour X Ray Machines and Metal Detectors Turn-styles and Gates Infrared Barriers Nurse Call D. a brand leader with an impressive range of intelligent IP cameras and Networked Video Recorders with integrated video analytics. Pakistan. banks and a port in Karachi. This convergence vision is shared with GBM's partners. Biometric scanners are replacing traditional identifiers such as cards and by linking scanners to the digital video surveillance system. Cisco. Cisco looks poised to shake up this segment with their network infrastructure that is able to plug-in modules to link in analogue cameras and to capture video at the edge of the network. In the physical security industry. GBM has forged a relationship with Object Video. video analytics will revolutionize how a building or campus owner will monitor and control security. analogue or hybrid solutions. .) Structured Cabling : For more than a decade. The latter. GBM has been delivering fibre and copper structured cabling solutions.

. Lack of visibility of high-value assets and people is a pervasive problem. AeroScout automates business processes and delivers context-aware applications . status and condition. unified business foundation. pressure of gas canisters) AeroScout offers a pervasive solution. Passive and Active RFID) Sensors (e.g. Strong relationships with technology leaders complemented with its global staff and unmatched service and support. The implementation activities fall across nine key areas from audit and design through to installation and acceptance testing. By offering the broadest set of Unified Asset Visibility services on a single Wi-Fi-based platform. These solutions help customers in numerous industries gain value from the location. Australia and Latin America Recognized market leader in Unified Asset Visibility and Wi-Fi-based Active RFID solutions. computing. agility. GPS) Auto-Identification (e. and operational efficiency. control and security systems for a smarter.) Project Management GBM's Project Management Office (PMO).g. AeroScout offers the market’s most complete and widely deployed set of visibility solutions. Middle East. Asia. The multi-faceted team recognizes that a networking infrastructure is not only to meet today's requirements but it must be nimble enough to meet future needs by the constant evolution of IT product and skill integration. indoor and outdoor RTLS. is responsible for much of the outstanding customer feedback that INSS service and solutions constantly generates. offices in North America.driving cost savings and improving operations. humidity) Telemetry (e. car computer data.g.E. F.) Partner: AeroScout AeroScout is Based in Redwood City. CA. Multiple types of asset visibility are needed: Location Determination (e. make Panduit a valuable and trusted partner. status. power. Europe. Panduit Panduit is a world-class developer and provider of leading-edge solutions that help customers optimize the physical infrastructure through simplification. movement and condition of their assets and people. motion. temperature. Panduit's Unified Physical Infrastructure SM (UPI) based solutions give enterprises the capabilities to connect:       manage and automate communications. Organizations in many industries lose millions each year from poor visibility of asset location.g.

GBM fuses the best with the best Integration of the best of breed in product and skills is at the core of GBM's culture. designing and delivering customized solutions in today's multi-faceted business environment. financial planning. They have acquired solid experience in implementing and supporting hardware and software products. energy efficient and dynamic. GBM's ITS specialists aim to provide a holistic eye. depth of service. Undoubtedly GBM's Integrated Technology Services provide the industry's most complete menu of Information Technology Services in the region. in addition to support and maintenance. effective communications and professionalism. Nothing is left to chance. provide on-call IT answers to all how-to questions related to software installation and usage. as well as providing regular information updates on software fixes that may impact systems. Similarly for networking products. In the case of software failures. Simply put. This culture is built from the realization that business continuity and systems availability has become a very important aspect of Information Technology (IT) deployment. parts support.Integrated Technology service Overview Integrated Technology Services . Services GBM's maintenance services: GBM's maintenance services protect IT investment and ensure the availability of an IT operating environment at all times. GBM's Integrated Technology Services team has cultivated an offer comprising top-notch project management experts able to determine the most effective means of achieving the IT objectives and demands of organizations. qualified engineers can get connected to product specialists and design engineering experts on the IBM network. from deploying resources to end-product functionality. The criteria of maintenance at GBM includes quality of service. responsiveness. GBM's platform services: The mission of GBM's platform services is to design and build a customer information infrastructure which is robust. GBM's supportline services: GBM's supportline services. managed engineering improvements. as whatever the situation. they have direct access to Cisco Certified Internetwork Experts CCIE's in the various technologies. to a reliable fully integrated and secure system. GBM knows that the integration of all IT components is at the heart of an optimum result. as well as defining. cost effective. . the support line will ensure a speedy resolution by activating an on-site or remote diagnosis.

we can also migrate your equipment.Support Software: Our software specialists offer technical support for a wide range of problems including -up recovery procedure. operator errors and product misuse. should problems occur with your IBM or other vendor systems. -defect problems (wrong parameter. In addition to planning and effecting your hardware installation. ality and inter-operability. . configuration errors. we have maintenance options that include warranty and preventative maintenance plans. Additionally.

RFID. Enterprise Asset Management (EAM) and Human Capital Management (HCM). Our team includes consultants with hands on expertise on many different software packages and the team has successfully implemented a large number of projects using applications such as Oracle PeopleSoft Enterprise. We provide customers with flexible implementation solutions in line with their individual requirements. SAP mySAP and IBM Maximo. The team has built up a book full of credentials – from simple. We aim to ensure successful integration projects that ensure long term business success. . As a major systems integrator. Interprise Business Application GBM Professional Services has a practice dedicated to the implementation of Enterprise business applications. Our expertise includes Enterprise Resource Planning (ERP). all under GBM Project Management. Application Development: The services team can develop tailored applications that are custom built for individual business needs. GBM is ideally placed to offer our customers a one-stop shop for their complete implementation from software and implementation services to hardware and networking plus all the services and support to keep your system up and running after the implementation has finished.   Oil & Gas The key objective of the Oil & Gas Practice is to provide services offerings around IBM solutions and specific non-IBM offerings in 3D Visualization. single product implementations to complex integration projects involving multiple systems and business partners. HSE and PI Software addressing the key pain areas of the industry. Our most recent offering is from HR Access.System Integration And Professional Services: System Integration services  Information Management: This offering consists of services around the Enterprise Content Management (CM) suite of IBM products like IBM CM and Filenet and services around IBM Business Intelligence and Data warehousing products. Oracle JD Edwards Enterprise One. A key strength within this practice is our Project Management abilities. GBM is a Certified Partner of Oracle within the Oracle Partner program and specializes in JD Edwards and PeopleSoft applications Please visit Oracle for more information on these applications. a leading provider of Human Capital Management systems with more than 600 customers in 54 countries. Messaging and Collaboration: This pillar consists of services around the Lotus and Domino suite of products.

Systems capable of running multiple operating systems: zOS. AIX.      GBM offers the industry leading portfolio of IBM Systems and together with IBM is setting the infrastructure agenda for the region and providing our clients with a clear path to a dynamic infrastructure. We also have comprehensive Systems Software for our servers and storage offerings that: virtualizes. Combined with our unique partnership with IBM. and Windows. Linux. and availability. energy management capabilities. and provides security.      Websphere Information Management Lotus Tivoli Rational . reduce cost and manage risk. control and automation needed to deliver quality service. These solutions are based on Service Oriented Architecture (SOA) and the following offerings are broken down by major Infrastructure areas with description of GBM capabilities and some examples of customer who deployed our Solutions. Our service management capabilities deliver the visibility. manage risk and compliance. i. We provide choice to our clients with a broad range of server .Products GBM system group GBM is working with many clients in the region today who are making paradigm shifts in how they are addressing these areas. and accelerate business growth. manages. In the end we deliver business value to our clients by helping them improve service. we truly believe that GBMÂ Software Group Offers Comprehensive IT INFRASTRUCTURE SOLUTIONS for End-to-End Enterprise needs of today. storage and retail systems offerings required to match diverse workload needs. maximize return on investments. Not “one size fits all”… these are "fit for purpose" optimized components that can be combined and managed together.  IBM Systems     IBM Power Systems IBM System x and BladeCenter IBM System z IBM System Storage GBM software Group GBM is the leading Information Technology infrastructure solutions provider in the region with over 20 years of regional experience.

cable and content delivery Universal gateways and Access Servers Security:   Security Physical security Data center:   Application Networking services Storage networking Mobility & Wireless:   Wireless Service Exchange .Cisco Network System:       Router Switches Network Management Cisco IOS and NX-OS Software Interfaces and Modules Optical Networking Voice and Video:     Voice and unified communication Telepresence Video.

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