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Data Sheet

Cisco Unified IP Phone 6921

Cisco Unified Communications Solutions enable collaboration so that organizations can quickly adapt to market changes while increasing productivity, improving competitive advantage through speed and innovation, and delivering a rich-media experience across any workspace, securely and with optimal quality Product Overview
The Cisco Unified IP Phone 6921 is an innovative endpoint that delivers affordable, business-grade voice communications and support for video communications services to customers worldwide. The Cisco Unified IP Phone 6921 supports two lines and offers a full-duplex speakerphone for a more productive, more flexible, and easier-to-use endpoint experience. The Cisco Unified IP Phone 6921 supports single-call per-line appearance, offering traditional telephony-like user experience for customers who seek this type of call interaction for their users. Fixed keys for hold, transfer, and conference; tri-color LED line and feature keys also make the phone simpler and easier to use. The Cisco Unified IP Phone 6921 offers greater personalization, with the choice of two colors and two handset style options. Right-to-left language presentation is also supported on the displays, addressing the language localization needs of global customers. The Cisco Unified IP Phone 6921 is also more energy-efficient and eco-friendly, in support of customer green initiatives. A Deep-Sleep option provides energy savings. With this option, the Cisco Unified IP Phone 6921 consumes up to 50 percent less power in off-hours versus when the phone is idle during normal business hours. In addition, reground and recyclable plastics deliver a more earth-responsible solution.


© 2010-2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.

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user preferences.html Features and Benefits Tables 1 through 6 give features and other information about the phones.Data Sheet With adoption of Cisco Unified Video Advantage 2. The key lights when pressed to access voicemail messages. The following languages are supported: ● Arabic (Arabic area) ● Bulgarian (Bulgaria) ● Catalan (Spain) ● Chinese (China) ● Chinese (Hong Kong) ● Chinese (Taiwan) ● Croatian (Croatia) ● Czech (Czech Republic) ● Danish (Denmark) ● Dutch (Netherlands) ● English (United Kingdom) (Prompts only) ● Estonian (Estonia) ● French (France) ● Finnish (Finland) ● German (Germany) ● Greek (Greece) ● Hebrew (Israel) ● Hungarian (Hungary) ● Italian (Italy) ● Japanese (Japan) ● Latvian (Latvia) ● Lithuanian (Lithuania) ● Korean (Korea Republic) ● Norwegian (Norway) ● Polish (Poland) ● Portuguese (Portugal) ● Portuguese (Brazil) ● Romanian (Romania) ● Russian (Russian Federation) ● Spanish (Spain) ● Slovak (Slovakia) ● Swedish (Sweden) ● Serbian (Republic of Serbia) ● Serbian (Republic of Montenegro) © 2010-2011 Cisco and/or its affiliates. All rights reserved. Co-Branding button allows customers to include their logo on the Cisco Unified IP Phone 6900 Series phones.2 and later and the VTIII camera. call logs. The key lights when there is new voicemail. A 396 x 81 pixel-based. monochrome display with white backlight provides scrollable access to calling features and text-based XML Your PC monitor provides support for the video communications while voice communications are supported by your IP Phone 6921 endpoint. the key is dark when no calls are on hold. Feature Lighted Hold key Lighted Menu key Lighted message waiting indicator Graphical display Deep-Sleep option Co-branding Multiple-language support Features and Benefits Benefit The key lights when pressed to put a call on hold and stays lit until the held call has been resumed. This document is Cisco Public Information. anti-glare. Cisco has approved third-party vendors to produce the buttons. Page 2 of 5 . it stays lit until you process your new voicemail. it stays lit while menu items are active. Power savings can be recognized by cycling power by time of day and day of week. For more information on Cisco Unified Video Advantage and the VTIII camera. or flashes if one call is held while another is engaged. Table 1. and XML services. you can elevate your communication experience with support for video communications. and Table 7 gives ordering information. corporate directories. network settings. and the light is visible on both the phone chassis and the handset. go to: http://www.

A volume-control toggle provides easy decibel-level adjustments of the handset.1 in. G. Power Requirements Description The phones can receive power from IEEE 802. it also meets ADA HAC requirements for a magnetic coupling to approved hearing aids. G. monitor speaker. Network features include Cisco Discovery Protocol and IEEE 802.3af PoE Local power © 2010-2011 Cisco and/or its affiliates. one for the LAN connection and the other for connecting a downstream Ethernet device such as a PC. Page 3 of 5 .4 x 8.). Your calling options are dynamically present. Codec support Voice quality Video Communications Security features Table 2. Requires Cisco Unified Video Advantage 2.5 and later. All rights reserved. The phone offers seven user-adjustable ring tones.2 and later using Skinny Client Control Protocol (SCCP) or SIP with Cisco Unified Communications Manager and Cisco Unified Communications Manager Business Edition Versions 7. RJ9 interface to optional headset allows customers to enjoy additional options for place and receiving calls.729a.1. Firmware upgrades Software upgrades Dimensions (H x W x D) Weight Phone casing composition Table 3.Data Sheet Feature Benefit ● Slovenian (Slovenia) ● Thai (Thailand) ● Turkish (Turkey) Speakerphone Headset support Four softkey buttons and a scroll toggle bar Network features Ethernet switch Volume control Dual-position foot stand Multiple ring tones American Disabilities Act (ADA) features Signaling protocol support Full-duplex speakerphone allows for flexibility in placing and receiving calls. The phone has a 10/100BASE-T Ethernet connection through two RJ-45 ports. ● Certificates ● Image authentication ● Device authentication ● File authentication ● Signaling authentication ● Media encryption using Secure Real-Time Transfer Protocol (SRTP) ● Signaling encryption using Transport Layer Security (TLS) Protocol ● Encrypted configuration files Cryptography is not enabled by default and may only be enabled through a cryptographically enabled CUCM. The hearing-aid-compatible (HAC) handset meets the requirements set by the ADA. The phones can also be powered locally with a power adapter (CP-PWR-CUBE-3=) along with one of the power cords listed in Table 4.729ab and iLBC audio-compression codecs are supported.729b.G.4 x 7. Specification Software and Physical Specifications Description You can download firmware changes from Cisco. you can remove the foot stand for wall mounting. Power Requirement IEEE 802. This document is Cisco Public Information. The phones are supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Business Edition Versions 7. the scroll toggle bar allows easy movement through the displayed information. Comfort-noise generation and voice-activity-detection (VAD) programming is provided on a system basis.1. G. Cisco Unified IP Phone 6921: Standard: 1031g (36 oz). Polycarbonate acrylonitrile butadiene styerene (ABS) plastic. Software upgrades are supported with a Trivial File Transfer Protocol (TFTP) server.3af-compliant blades. The display is easy to view and the buttons and keys are easy to use.2 and the VTIII camera for support. The phone dialing pad also complies with ADA standards. and ringer.711a. Slimline: 940g (33 oz).1 p/q tagging and switching. with mounting holes located on the base of the phone. Cisco Unified IP Phone 6921: 164 x 188 x 205 mm (6.

regardless of call protocol being used. This document is Cisco Public Information. All rights reserved. Slimline Handset Note: All Cisco Unified IP Phones require the purchase of a phone technology license. Part Number AC Region and Country-Specific Power Cords Country Asia Pacific Argentina Australia European Community China Japan North America Switzerland United Kingdom CP-PWR-CORD-AP= CP-PWR-CORD-AR= CP-PWR-CORD-AU= CP-PWR-CORD-CE= CP-PWR-CORD-CN= CP-PWR-CORD-JP= CP-PWR-CORD-NA= CP-PWR-CORD-SW= CP-PWR-CORD-UK= Table 5. Charcoal. Standard Handset Cisco Unified IP Phone 6921. Slimline Handset Cisco Unified IP Phone 6921. Standard Handset Cisco Unified IP Phone 6921. Temperature Ratings Description 32 to 104ºF (0 to 40ºC) 10 to 95% (noncondensing) 14 to 140ºF (-10 to 60ºC) Temperature Variable Operating temperature Relative humidity Storage temperature Table 6.Data Sheet Table 4. Page 4 of 5 .2 No. Ordering Information Part Number CP-6921-C-K9= CP-6921-CL-K9= CP-6921-W-K9= CP-6921-WL-K9= Product Name Cisco Unified IP Phone 6921. Charcoal. 60950 ● EN 60950 ● IEC 60950 ● AS/NZS60950 ● TS 001 Regulatory Compliance Safety Electromagnetic compatibility ● Federal Communications Commission (FCC) Part 15 (CFR 47) Class B ● ICES-003 Class B ● EN55022 Class B ● CISPR22 Class B ● AS/NZS CISPR 22 Class B ● CISPR 24 ● VCCI Class B ● EN55024 ● EN 50082-1 ● EN 61000-3-2 ● EN 61000-3-3 ● EN 61000-6-1 Telecom ● FCC Part 68 (CFR47) HAC ● TIA 810A ● CE Marking Regulatory compliance Table 7. Optional Accessories © 2010-2011 Cisco and/or its affiliates. White. Certifications CE Marking ● Underwriters Laboratories (UL) 60950 ● Canadian Standards Association (CSA) C22. White.

Cisco and our partners offer a system-level service and support approach that can help you create and maintain a resilient. Page 5 of 5 . This document is Cisco Public Information. Cisco Unified Communications Services and Support Using the Cisco Lifecycle Services approach. and optimizing IP communications solutions. These services are based on proven methodologies for for Product Home Page or contact your local Cisco account representative. for example. All rights reserved. converged network that meets your business needs. Operate services reduce the risk of communications downtime with expert technical support. Cisco and our partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications System. visit http://www.Data Sheet Description Arctic White Slimline Handset Arctic White Standard Handset Charcoal Slimline Handset Charcoal Standard Handset Arctic White Handset Cord Charcoal Handset Cord Arctic White Locking Wallmount Kit for 6921 & 6941 Series Charcoal Locking Wallmount Kit for 6921 & 6941 SKU CP-6900-LHS-AW= CP-6900-MHS-AW= CP-6900=LHS-CG= CP-6900-MHS-CG= CP-HS-CORD-W= CP-HS-CORD-C= CP-WMK-AW-6900= CP-WMK-C-6900= Warranty Cisco Unified IP Phones are covered by a Cisco standard 1-year hardware warranty. Optimize services enhance solution performance for operational excellence. Printed in USA C78-541534-03 02/11 © 2010-2011 Cisco and/or its affiliates. operating. Initial planning and design services. For More Information For more information about the Cisco Unified IP Phone 6921. can help you meet aggressive deployment schedules and minimize network disruption during