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record and Change PMO .Professional Development Unit. PMIS integrate. knowledge. result. discipline.1 contact hour 37 project documents REP.or Deliverables capability to perform a service that is required to be PDU . or baseline INTEGRATION Change Control Board PROCESS . tracking system.Project Management Body of formal proposal to modify any Knowledge. or component control any changes to such characteristics. experience. or rejecting changes to the project Delphi gathering technique Project management Process Group. information approving.Management by objectives collection of formal documented procedures Configuration Management System identify and document the functional and physical Operation . or training .Registered Education Providers assist in developing & maintaining Project documents the project management plan PMBOK . result. results. monitored and controlled System methodologies. documents. deliverable. and techniques support the audit of the products. or project PDU . executing processes. and controlled Project Management Plan PMI’s prestigious credential any unique and verifiable product. and Work Authorization System defined approval levels needed to issue work authorizations PMO Controlling an element of the project which is having Configuration Item serial number or asset tag.repetitive & ongoing characteristics of a product. knowledge area.delaying. skill. etc Expert Judgment may be provided by any group or person with specialized education.Organizational Project Management Maturity Model. phase. PROJECT MANAGEMENT document issued by the project initiator or sponsor PROFESSIONAL authorizes the existence of a project Project Charter provides the project manager with the authority to apply organizational resources to project activities the document that describes how the project will be executed monitored.standardizes the project-related governance report each change and its implementation status guides how changes will be Management processes and facilitates the sharing of resources. and closing processes Preventive action Project Management Information System Project Management Plan Defect repair Project management Knowledge Area Change log GENERIC tools and techniques used to gather. monitoring and controlling processes.includes initiating processes. service. relationship and status PMO Directive judgment provided based upon expertise in an application area. tools. or components to verify conformance to requirements PMO Supportive includes the steps.1 produced to complete a process. and disseminate the outputs of OPM3 .Textbook by PMI Change request document. evaluating. Project Management Processes published by PMI part of PMIS MBO . recording and communicating such decisions Corrective action planning processes.a systematic series of activities CCB directed towards causing an end result chartered group responsible for reviewing. industry.

Scope baseline work breakdown structure (WBS) Resource leveling can be changed only through formal change control Resource smoothing procedures and is used as a basis for comparison bar chart of schedule information where activities are listed on the vertical axis Milestone the cost directly attributed for the project like travel.highest . service. the spending is less during execution. program. and most likely estimates when there is uncertainty with the individual activity estimates. PROJECT MANAGEMENT PROFESSIONAL Project Scope work performed to deliver a product. major collection of information for describing and controlling the schedule Schedule data deliverables. or result specified features & functions Product Scope features and functions that characterize a product.P is pessimistic TIME Triangular distribution WBS dictionary a listing of product requirements and deliverables to be completed O is optimistic M is most likely Program Evaluation and written as stories. cost. pessimistic. or weeks adding more features or functionalities which Gold Plating customer is not asking for to delight the customer the total number of work periods required to complete a schedule activity Duration description of the project scope. assumptions. or portfolio Milestone number of labor units required to complete a schedule uncontrolled expansion to product or project scope Scope creep without adjustments to time. including project and product scope (P+M+O)/3—P is pessimistic SCOPE hierarchical decomposition of the total scope O is optimistic Triangular of work to be carried out by the project team distribution WBS M is most likely accomplishes the project objectives and create the required deliverables (P+4M+O)/6-. days. and prioritized by the business Backlog Review Technique to manage and organize the project’s work technique for estimating PERT Context Diagram visual depiction of the product scope weighted average of optimistic. and constraints Project Scope Statement hierarchical representation of resources by category and type Resource breakdown structure documents the entire scope. or result a significant point or event in a project. approved version of a scope statement. service.Curve during the initial stages of project. set up process which generates hundreds or thousands of probable performance outcomes Monte Carlo Simulation Variable Cost the costs change based on usage like consumption of material based on probability distributions for Sunk the cost which has been spent and can’t be recovered cost and schedule on individual tasks the graph shows the relationship between project spending and the time S. wages dates are shown on the horizontal axis Gantt Chart activity durations are shown as horizontal bars placed Indirect Cost the costs which are overhead like taxes according to start and finish dates COST Fixed Cost the costs that do not change as production changes like rental. and resources activity or work breakdown structure component Effort expressed in hours.

analogy or schematic used to represent Communication Model the communicationprocess project. or for very large audiences Pull communication requires the recipients to access the communication content at their own discretion . and productivity expectations regarding acceptable behavior by project team members Ground rule if a person is good or bad in some area. medium. technique. Halo effect we assume he is good or bad in other areas as well employees who expect some reward for every activity they carry out Expectancy theory description.working relationships. PROJECT MANAGEMENT skills such as: leadership PROFESSIONAL team building motivation communication assessment of correctness influencing Accuracy if the measurements are close to the expected value then it is accurate Interpersonal skill decision making Precision measure of exactness political and cultural awareness negotiation collection of tools like affinity diagram trust building process decision program charts(PDPC) QUALITY conflict management Quality management and control tools interrelationship digraphs coaching HUMAN RESOURCE tree diagrams prioritization matrices other name for colocation also known as war room network diagram and matrix diagram used Tight matrix for perform quality assurance process organizational placement strategy where the project team members are physically located close to one another in order to improve communication. It consists of encoder. or process used to Communication methods transfer information among project stakeholders Encode thoughts or ideas are translated (encoded) into language by the sender Decode the message is translated by the receiver back into meaningful thoughts or ideas between two or more parties performing Interactive communication a multidirectional exchange of information Push communication sent to specific recipients who need to receive the information used for very large volumes of information. sender and receiver COMMUNICATION systematic procedure. decoder.

for which a prior Workaround response had not been planned or was not effective Risk Owner Risk actionee .procurement document RFP the degree of uncertainty an entity is willing proposals from prospective sellers of products or services Risk Appetite to take on. or option Letter of Intent LOI issued by the seller to buyer Residual risk a risk that remains after risk responses have been implemented Secondary risk a risk that arises as a direct result of implementing a risk response a response to a threat that has occurred. PROJECT MANAGEMENT PROFESSIONAL Risk Averse the one who will never take any risk Risk seeker the one who will take or invite risks Risk neutral Request for Proposal . project. in anticipation of a reward Request for Information Risk degree procurement document whereby the RFI Risk tolerance Risk amount buyer requests a potential seller Risk volume provide various pieces of information related to a product or service or seller capability Business risk PROCUREMENT RISK Pure risk Request for Quotation .procurement document used to request price quotations from prospective RFQ Risk Category sellers of common or standard products or services Analysis of strengths Request for Bid weaknesses RFB SWOT Analysis request for total price to carry out entire work opportunities threats of an organization.