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document issued by the project initiator or sponsor
authorizes the existence of a project
Project Charter
provides the project manager with the authority to apply
organizational resources to project activities

the document that describes how the project
will be executed monitored, and controlled Project Management Plan
PMI’s prestigious credential
any unique and verifiable product, result,or Deliverables
capability to perform a service that is required to be PDU - Professional Development Unit- 1
produced to complete a process, phase, or project PDU - 1 contact hour
37 project documents
REP- Registered Education Providers
assist in developing & maintaining Project documents
the project management plan
PMBOK - Project Management Body of
formal proposal to modify any Knowledge- Textbook by PMI
Change request
document, deliverable, or baseline
Change Control Board PROCESS - a systematic series of activities
CCB directed towards causing an end result
chartered group responsible for reviewing, evaluating, information
approving,delaying, or rejecting changes to the project Delphi
gathering technique
Project management Process Group- includes initiating processes,
recording and communicating such decisions Corrective action planning processes, executing processes, monitoring and
controlling processes, and closing processes
Preventive action
Project Management
Information System Project Management Plan
Defect repair
Project management Knowledge Area
Change log GENERIC
tools and techniques used to gather, PMIS
integrate, and disseminate the outputs of OPM3 - Organizational Project Management Maturity Model,
Project Management Processes published by PMI

part of PMIS
MBO - Management by objectives
collection of formal documented procedures
Configuration Management System
identify and document the functional and physical Operation - repetitive & ongoing
characteristics of a product, result, service, or component

control any changes to such characteristics; record and Change PMO - standardizes the project-related governance
report each change and its implementation status guides how changes will be Management processes and facilitates the sharing of resources,
monitored and controlled System methodologies, tools, and techniques
support the audit of the products, results, or
components to verify conformance to requirements
PMO Supportive
includes the steps, documents, tracking system, and
Work Authorization System
defined approval levels needed to issue work authorizations
PMO Controlling
an element of the project which is having
Configuration Item
serial number or asset tag, relationship and status PMO Directive
judgment provided based upon expertise in an
application area, knowledge area, discipline, industry, etc Expert Judgment

may be provided by any group or person with specialized
education, knowledge, skill, experience, or training
work performed to deliver a product, service, or result

specified features & functions

Product Scope features and functions that characterize a product, service, or result
a significant point or event in a project, program, or portfolio Milestone

number of labor units required to complete a schedule uncontrolled expansion to product or project scope
Scope creep without adjustments to time, cost, and resources
activity or work breakdown structure component
expressed in hours, days, or weeks adding more features or functionalities which
Gold Plating
customer is not asking for to delight the customer
the total number of work periods required to complete a schedule activity Duration
description of the project scope, major
collection of information for describing and controlling the schedule Schedule data deliverables, assumptions, and constraints
Project Scope Statement
hierarchical representation of resources by category and type Resource breakdown structure documents the entire scope, including
project and product scope
(P+M+O)/3—P is pessimistic
SCOPE hierarchical decomposition of the total scope
O is optimistic Triangular of work to be carried out by the project team
distribution WBS
M is most likely accomplishes the project objectives and create the required deliverables
(P+4M+O)/6-- P is pessimistic TIME

Triangular distribution WBS dictionary a listing of product requirements and deliverables to be completed
O is optimistic

M is most likely Program Evaluation and written as stories, and prioritized by the business
Review Technique to manage and organize the project’s work

technique for estimating PERT Context Diagram visual depiction of the product scope
weighted average of optimistic, pessimistic, and most likely estimates
when there is uncertainty with the individual activity estimates. approved version of a scope statement,
Scope baseline work breakdown structure (WBS)
Resource leveling
can be changed only through formal change control
Resource smoothing procedures and is used as a basis for comparison

bar chart of schedule information where
activities are listed on the vertical axis
Milestone the cost directly attributed for the project like travel, wages
dates are shown on the horizontal axis Gantt Chart

activity durations are shown as horizontal bars placed Indirect Cost the costs which are overhead like taxes
according to start and finish dates
COST Fixed Cost the costs that do not change as production changes like rental, set up
process which generates hundreds or thousands
of probable performance outcomes Monte Carlo Simulation Variable Cost the costs change based on usage like consumption of material

based on probability distributions for Sunk the cost which has been spent and can’t be recovered
cost and schedule on individual tasks
the graph shows the relationship between project spending and the time

S- Curve during the initial stages of project, the spending is less

during execution- highest
skills such as: leadership PROFESSIONAL
team building


communication assessment of correctness
influencing Accuracy
if the measurements are close to the expected value then it is accurate
Interpersonal skill
decision making
Precision measure of exactness
political and cultural awareness

negotiation collection of tools like affinity diagram

trust building process decision program charts(PDPC)

conflict management Quality management and control tools interrelationship digraphs

coaching HUMAN RESOURCE tree diagrams

prioritization matrices
other name for colocation
also known as war room network diagram and matrix diagram used
Tight matrix
for perform quality assurance process
organizational placement strategy where the project team members
are physically located close to one another in order to improve
communication,working relationships, and productivity

expectations regarding acceptable behavior by project team members Ground rule

if a person is good or bad in some area,
Halo effect
we assume he is good or bad in other areas as well

employees who expect some reward for every activity they carry out Expectancy theory description, analogy or schematic used to represent
Communication Model the communicationprocess project. It consists of encoder,
decoder, medium, sender and receiver

systematic procedure, technique, or process used to
Communication methods
transfer information among project stakeholders

Encode thoughts or ideas are translated (encoded) into language by the sender

Decode the message is translated by the receiver back into meaningful thoughts or ideas

between two or more parties performing
Interactive communication
a multidirectional exchange of information

Push communication sent to specific recipients who need to receive the information

used for very large volumes of information, or for very large audiences
Pull communication

requires the recipients to access the communication content at their own discretion
Risk Averse the one who will never take any risk

Risk seeker the one who will take or invite risks

Risk neutral
Request for Proposal - procurement document
RFP the degree of uncertainty an entity is willing
proposals from prospective sellers of products or services Risk Appetite
to take on, in anticipation of a reward

Request for Information
Risk degree
procurement document whereby the
RFI Risk tolerance Risk amount
buyer requests a potential seller
Risk volume
provide various pieces of information related
to a product or service or seller capability
Business risk

Pure risk
Request for Quotation - procurement document
used to request price quotations from prospective RFQ Risk Category
sellers of common or standard products or services
Analysis of strengths

Request for Bid weaknesses
RFB SWOT Analysis
request for total price to carry out entire work opportunities

threats of an organization, project, or option
Letter of Intent
issued by the seller to buyer Residual risk a risk that remains after risk responses have been implemented

Secondary risk a risk that arises as a direct result of implementing a risk response

a response to a threat that has occurred, for which a prior
response had not been planned or was not effective

Risk Owner

Risk actionee