FUTURE PROOF REMOTE MAINTENANCE

for TEM-Evo Engine Controllers

www.avat.de

They enable safe and direct remote access to the MWM engines under your supervision. zz Permanent remote control and visualization of the engine controller with the TEM-Evo PC software package (JView) zz Other industrial controllers connectable to the VPN Router Fast and competent remote diagnostics The direct VPN connection to the on-site engine controller enables quick and thorough diagnosis of alarms and mal- functions as they occur. and as well as comprehensive gas engine industry and is the manufacturer of the TEM-Evo service. zz Data analysis and fault detection zz Alarm acknowledging and parameterization zz Implementation of maintenance measures zz Recommendations for plant optimizations Modern remote maintenance solutions use Internet technology 2 . they need rapid response when faults arise. innovative companies are turning to interfaces and device drivers IP technology. engine controller which is in use on over 1000 engines. With the TEM-Evo software package your specialist maintenance personnel can analyze the condition of the engine and initiate appropriate measures. AVAT’s remote maintenance solutions are based on current The foundation of a successful service concept is Internet technology and have been specially conceived for reliable remote service. FUTURE PROOF REMOTE MAINTENANCE FUTURE PROOF REMOTE MAINTENANCE FOR TEM-EVO ENGINE CONTROLLERS Operators of power plants require high availability Remote maintenance from the TEM-Evo specialists For over 20 years AVAT has been a competent partner to the from their engines. zz IP-based remote maintenance solutions adaptable to all types of plant zz Easy installation or conversion via TEM-Evo compatible For this reason. securing existing service business and for building new and sustainable service offerings. which forms a basis for use with TEM-Evo.

Deutsche Telekom and other server on the Internet – you can manage your complete telecommunications providers are planning to engine-pool and all your service staff from a single location. or call: +49 7071 9735-69 www. convert to a modern Internet router in good time. As a result. Avoid unnecessary If you want to continue to use your existing site visits when problems can be solved remotely. convert from conventional telephone technology This is the ideal way to coordinate your service needs quickly to Internet-based communications. to remotely located service personnel VPN router and TEM-Evo connection zz Quick access to service-related engine data zz Central service planning. Increase your service efficiency through the early planning of fast. and efficiently.Efficient coordination of service work Analogue telephony is on the way out With the Virtual Service Center (VSC) – a central rendezvous.de/vsc Make a direct connection to the TEM-Evo controller via remote access.avat. modem-based remote maintenance services. precisely targeted service measures. management and control of your engine-pool For more information visit: www. By the end of 2018. analogue connection modules such as modems will become obsolete and inoperative.avat.de 3 . zz Comprehensive overview of all monitored systems and authorized employees zz Make your installation future-proof now zz Secure implementation of VPN connections from the plant zz Use a turnkey modular system with VSC.

the router establishes a secure VPN connection. zz Connect the VPN router to the TEM-Evo controller zz Register the router in the VSC zz Setup Internet access at the remote workstation zz Implement Remote Maintenance using the TEM Evo PC software package (JView) After successful authentication with the VSC. REMOTE MAINTENANCE SECURE AND RELIABLE A RELIABLE CONNECTION WITH INDUSTRIAL ROUTERS FROM AVAT An essential element in a successful service Switch to secure remote maintenance Do you want to readily access the engines you are responsible concept is a reliable remote connection to control for. you get a reliable solution that zz Establish an Internet connection via broadband using the plant operator’s network or use a direct mobile meets your needs in terms of access security. important pre-condition is secure data exchange protected from external threats. An one or more local TEM-Evo engine controllers to VPN routers and register yourself at AVAT’s Virtual Service Center (VSC). Direct access to the engine controller via VPN remote access with TEM-Evo PC Software 4 . at any time and from anywhere in the world? Connect systems and engines at remote locations. If you are still using old analogue modems and want to upgrade or convert to future-proof remote maintenance. telephone connection availability and data protection. VSC acts as a platform (rendezvous-server) on which registered users can carry out remote maintenance tasks at their globally located plants. then carry out the following steps: With the Virtual Service Center (VSC) and industrial routers from AVAT.

or modems. Today. and compliance with data regulations are challenges Analogue connection: for companies in all areas. Routers are used as a replacement for analogue zz Industrial routers with integrated firewall dial-up modems for Internet access. Data are transmitted redundant link in encoded form via the potentially insecure Internet so that they cannot be intercepted or manipulated. This technology is increasingly being replaced secure Internet connection and extensive server capacity by digital technology. Router: Communicates digital data within networks and into the Internet. The rendezvous server provides connections between users and systems and allows secure data exchange. Firewalls usually prevent any external access to the system. zz Password-protected access to the VSC VPN (Virtual Private Network): zz Network availability of over 99% Serves to create an Internet connection between partici- pants in one self-contained network and those in another zz High performance computer center in Germany with a self-contained network (VPN tunnel). Refers to a telephone connection used to operate analogue telecommunications equipment such as telephones. protected from external threats by constantly updated safety measures. Rendezvous-Server: Is a central Internet platform where all the systems and all the different users can connect via a secure VPN access. modern systems communica- and computing power. faxes With the Virtual Service Center (VSC) you get a stable. Firewall: Protects a computer or a network against unauthorized access. VSC offers reliable technology with secure connection and high availability www.de 5 .Comprehensive safety management Remote maintenance terminology Today. for linking networks zz Secure connection via OpenVPN and for the secure connection of Web-portals via VPN.avat. protection against viruses and manipu- lation. A router‘s firewall monitors the throughput of data and restricts network access according to a set of configurable rules stored in its memory. data security. Your plant and your services will be te via the Internet or mobile telephony.

to the intelligent selection unit (IAE) which you will find in the auxiliary equipment cabinet (HAS). Connect the VPN router to the ModemKon and establish a connection to the VSC TEM-Evo without remote maintenance Convert to remote maintenance To convert the TEM-Evo controller carry out the following steps: 1. Then you connect the ModemKon With VPN routers from AVAT that are preconfigured to the VPN router and establish the network connection. Replace the eServ IP-Modem with the VPN Router 2. you connect the router directly the changeover in a few easy steps. you can execute In multi-engine installations. REMOTE MAINTENANCE MODERNIZED MODERNIZED REMOTE ACCESS ON TEM-EVO ENGINE CONTROLLERS Are you still using analogue modems and planning Upgrading and converting of TEM-Evo controllers If you want to upgrade existing TEM-Evo controllers with a to convert to Internet-based services? Do you want remote maintenance function. Upgrade to remote maintenance To convert existing analogue connections. for use with TEM-Evo controllers. Connect the ModemKon to FAE terminals in the TEM-Evo 2. Connect the VPN Router to the ModemKon and establish a connection to the VSC TEM-Evo with remote maintenance via analogue modem TEM-Evo with remote maintenance via secure VPN access 6 . access to remote maintenance? First you connect the ModemKon to the function selection unit (FAE) in the TEM-Evo cabinet. replace the existing To upgrade the TEM-Evo controller modem with a VPN router from AVAT. you need a VPN router and an to equip existing installations with future-proof interface converter (ModemKon) from AVAT. carry out the following steps: 1.

Installation is implemented using the USB flash drive included in the scope-of-supply. 650g Dimensions (HxBxT) 124 x 48 x 124 (in mm) zz Install Router in the auxiliary equipment cabinet Fixation Top hat rail zz Connecting to the company network or prepare for mobile telephone via SIM card zz Connect the power supply and earth (ground) connection Commissioning without specialist IT knowledge In a few steps.Simple installation and commissioning Technical data VPN router Pre-configured connection cables are supplied for connecting the ModemKon or IAE to the VPN router.avat. VPN router MDH 814 with LAN interfaces and mobile telephone antenna www. Storage temp. zz Check the connection by means of the Check-Software zz Start VSC and install the router via the Dial-Up Software zz Transfer the communication data from VSC to the router using the USB zz Remote access becomes functional after system restart Do you have questions about configuration? We’ll be glad to help.de 7 . Installation Follow a few simple steps to install the VPN router: Weight appr.3 A The VPN routers are connected to the Internet via the plant-side broadband connection or via a mobile telephone.30 VDC Current rating max. -20 ° to +60 °C Humidity 0 to 95% non-cond. Protection class IP 20 The existing analogue telephone connection is no longer Operating temp. 1. Operating voltage 10 . you can connect to the Virtual Service Center (VSC). Contact us on css@avat.de or by telephone on +49 7071 9735-69. 0 ° to 50 °C needed.

24V) for use in case of alarm messages. 12V / 100mA. 2 x digital outputs (50mA. the system switches to the network of the second SIM card. For use with plant-side Internet connection (DSL) VPN-Router MDH 810 3200 101 zz WAN interface to broadband connection (DSL) zz 2x RS-232/485 seriell interface pre-set for use with TEM zz Remote access via virtual COM-port For use with Internet connection via mobile telephony VPN-Router MDH 814 3200 102 zz UMTS modem for connection via mobile telephony zz 2 SIM card slots with Failover* functionality zz WAN interface to broadband connection (DSL) zz 2x RS-232/485 seriell interface pre-set for use with TEM zz Remote access via virtual COM-port Interface overview of all available routers Internal External Serial LAN Analogue GSM/UMTS WAN MDH 810 MDH 814 MDH 816 MDH 819 available not available *If one of the mobile networks fails. preconfigured for up to 2 TEM-Evo controllers Order No. 8 . 4 x digital inputs (low 0-3. VPN ROUTERS FEATURES VPN-ROUTERS FOR REMOTE MAINTENANCE OPTIMIZED FOR TEM-EVO CONTROLLERS All routers feature: 4 x LAN ports (Ethernet).0) usable for configuration and as an external data storage. The plant still remains available. 1 x USB port (host 2.2V. high 8-30V DC).

** The intelligent selection unit (IAE) automatically switches the connection from the router and/or modem to one of the connected TEM-Evo systems. 4GB 3200 111 zz Used for router configuration and as a data storage device zz Contents: VPN Router manual.Accessories For fast and simple router installation you will receive the following accessories: Bestell-Nr. DIALUP and CHECK-Software * The function selection unit (FAE) allows manual switching between local control of the TEM-Evo system and remote access.avat. www.de 9 . Declaration of Conformity. ModemKon 4500 091 zz Converts from RS 232 to TTY interface zz Required for cable length over 5m Connecting cable FAE/ModemKon-VPN-Router 3200 120 zz Serial connecting cable zz Connects VPN-Router (in the auxiliary equipment cabinet) via ModemKon to the functions selection unit FAE* in the TEM cabinet Connecting cable IAE-VPN-Router 3200 125 zz Serial connecting cable zz For connection between VPN Router und IAE** in the auxiliary equipment cabinet USB-Stick.

zz Connection Status zz Operating Status zz Power and rpm zz Operating hours with planning recommendations for main- tenance work according to predetermined service intervals zz Configuration. AVAT now offers an zz On-call status selectable for each e-mail recipient expanded range of engine monitoring functions. zz Configuration/storage of alarm profiles at the VSC You receive constantly updated status and alarm zz List of alarm messages with acknowledgment status messages from connected gas engines equipped with TEM-Evo engine controllers. analysis and reporting via Internet browser zz Automatic data communication every 5 seconds In the case of a malfunction an e-mail containing the most important data will be sent to the smartphone 10 .AND ALARM MESSAGES IN THE VIRTUAL SERVICE CENTER (VSC) To ensure the economic viability of energy Qualified alarm management In addition to active remote monitoring an efficient alarm production plants it is essential to guarantee management is crucial in order to minimize engine down- high availability. With the Virtual Service Center. The VSC informs you on the current status of your system. Automatic status notification In addition to the alarm messages operating and status data are continuously reported to the Virtual Service Center and visualized there. zz Automated e-mail notification of warnings. CENTRAL DATA MANAGEMENT QUALIFIED STATUS. malfunctions and status changes. either continuously or on demand. important indicator of this. Current machine status is an time.

its controls. These operating data are stored and already partly evaluated by the zz Configuration of signalling profiles in the VSC control system. Via the visualization of the temporal sequences of different engines and equipment. voltages. leading to the early recognition of critical conditions.de 11 . are responsible employees continuously monitored. zz Service Monitor: Operating hour meter with indication of service intervals and forecasts Allow these data to be acquired by on-site control systems and transmitted to the data center. engines grouped by plant and operator temperatures. By means of automated analysis processes. speed. patterns are quickly identified and interpreted. zz Permanent condition monitoring of your entire engine pool zz Systematic early fault recognition and engine optimization zz Predictive maintenance and replacement planning zz Continuous forecast of availability and profitability zz Long-term storage of operating logs. Values for power. you obtain an efficient tool for optimising running time and maintenance. number of starts. history and parameters The VSC Cockpit is the control center for all additional monitor views www. fluid levels zz Fault Monitor: alarm list with current status and and the status of actuators and valves. pressures.Web-oriented visualization Data management of the future Monitor task-specific screen displays direct in your web A success factor for future service models is the browser. at your PC workstation and via your smartphone or high quantity of data available in the plant and tablet.avat. zz Cockpit: major performance and status messages.

zz Site visits are reduced. economic schedule. in advance and according to a well. vention. travel costs minimized zz Management of all systems and users from the VSC (Virtual Service Center) Increase plant availability AVAT remote services provide targeted engine control. Trained staff at the control center decide on earnings by guaranteeing high plant availability the basis of received status messages if a site visit is necessary or if the fault can be corrected by remote inter- and keeping down operating and service costs. Pro-actively prevent engine downtimes shutdowns by quickly identifying and eliminating potential malfunctions. zz Rapid remote diagnosis planned. zz Fast reaction to outages via direct alarms zz Smaller faults corrected remotely from the control center zz Targeted planning of site visits via qualified alarm messages zz Reliable and secure data connections via high system availability at the VSC (Virtual Service Center) Efficient engine control in combination with professional remote maintenance guarantees long-term earnings 12 . predictive maintenance and rapid fault corrections. By reducing travel time you reduce your service costs and ensure the economic viability of the plants you Engine controllers and remote service tools from manage. REMOTE MAINTENANCE CUSTOMER-ORIENTED CUSTOMER-ORIENTED REMOTE MAINTENANCE WITH THE VIRTUAL SERVICE CENTER Investing in large gas engines for energy production Efficient coordination With AVAT remote services you can plan your work even carries considerable risks. Protect the operator’s more precisely. AVAT enable you to organize engine operation and zz Central overview of all managed systems servicing.

avat.avat. For more information visit: zz Updating and conversion solutions for remote www.Simple modernization Future-proof remote maintenance Easily replace your installed analog modems with Internet- based VPN routers from AVAT. Plants which are equipped with via VPN Router and the TEM-Evo gas engine control systems and do not presently have Virtual Service Centre (VSC) remote access can be updated simply by adding suitable routers.de 13 .de/vsc maintenance directly from the manufacturer of TEM-Evo or call: +49 7071 9735-69 zz A range of router variants for every application case zz Commissioning without special IT knowledge zz DIN top-hat rail mounting in the auxiliary equipment cabinet zz Ready-made cables available for connection of the VPN router to TEM-Evo Simple updating of a VPN router via mounting on a top-hat rail www.

An holistic approach to the gas engine and close collabora- tion with research institutions and engine developers have led to interdisciplinary expertise in engine technology and AVAT’s overriding aim is always to use our growing in-depth knowledge of combustion processes. from the process global leader in this area of technology. PATH TO SUCCESS TWO BUSINESS AREAS – ONE GOAL AVAT stands for competence in automation and Automation and control systems AVAT implements and manages sophisticated automation process control technology. control system to the on-site equipment. In the field of engine projects through all their phases. specification of project objectives to equipment commissioning. with AVAT as a partner you are dealing with a You benefit from a comprehensive offering. 14 . whom we accompany pursues an holistic approach. consisting of well from the idea to the concept and on to series production. leader in highly efficient engine management systems. from the highly complex control software to a completely assembled control cabinet. AVAT’s offering encompasses consultation and the implementation More than 25 years of experience in the development of gas engine controls of product objectives right up to the commissioning stage flows into every new project. to maximize the benefit to our customers. fund of know-how to make the most recent project This all-round proficiency has made AVAT today’s technology the best. As a partner of municipal and private energy Engine management systems for cogeneration gas engines producers and plant engineering companies. thought-out concepts and sustainable solutions in supply and process engineering. AVAT AVAT is a long-term development partner of leading interna- tional manufacturers of gas engines. Involvement ranges from management systems for cogeneration plants.

zz More than AVAT 6. monitoring.highly efficient distributed power and process engineering generation zz Technology leader in control systems for zz Tools for the liberalized energy market (electricity/gas) large gas engines zz Renewable energy: biogas plants. we develop innovative concepts in automation zz Over 25 years’ experience in the development and control technology: of gas engine control systems zz Sector-specific solutions for heat. electricity. closely using AVAT technology adapted to different customer requirements and plant sizes in zz About 80 highly qualified employees in the following areas: interdisciplinary engineering teams zz Measuring. biomass power plants.avat. support and remote maintenance www. alarms. archiving zz Concepts for increasing efficiency and reducing emissions zz Solutions for energy and load management (Smart Grids / virtual power plants / virtual power storage) Expertise and systems solutions competence At AVAT you get automation solutions resulting from extensive expertise in several disciplines: zz Engineering / CAD zz S  oftware development at control and plant management levels zz System integration of hardware/software/peripherals zz C  ontrol cabinet construction. observation. gas and water zz Innovative automation solutions for supply zz CHP Automation . logging. electrical assembly and commissioning zz Service.de 15 . control and regulation technology zz Remote control systems.Our products and services Our Expertise .000 MW of installed electrical power A highly flexible approach results in tailored solutions. data and communications technology zz Process control in visualization.Your Benefits As a partner of municipal and private utilities and equipment manufacturers.500 engine controllers syngas production in use worldwide zz Over 7.

de Presented by: © 2015 AVAT Automation GmbH Subject to technical changes at any time PB_VSC_E_1509 .AVAT Automation GmbH Derendinger Straße 40 D-72072 Tübingen Tel +49 7071 9735-0 Fax +49 7071 9735-55 E-Mail: avat@avat.de Web: www.avat.