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Networking 4 Voice and Video over IP (VVoIP

Course Objectives

This course will give students a good understanding of LANs, WANs and VVoIP
(Voice and Video over IP).

It is aimed at those who want to move into the world of VVoIP and require a solid
foundation before attending any manufacturer or service providers own systems
courses. It can be taken as a standalone course and also used as a foundation for
The SIP School’s SSCA® SIP training program.

Being a modular training course, students can work through all modules or simply
choose the module they really need.

‘Timings’ are shown in the document though these can vary greatly depending on
the existing skill levels of each student and should be treated as a ‘rough guide’.
The ‘average’ time to complete the course and take the SSVVP™ certification test is
(approx.) 12 hours. You will notice each module (when running) shows a ‘module
length’ timer. This is a shorter time as shown in this document as the ‘timer’ does
not include student’s lab and quiz work.

Most modules have their own ‘mini’ quiz at the end to help students ‘gauge’ how well
they are doing and the ‘Final’ SSVVP™ accreditation test is available from the
delegates own ‘Course’ list page on the main site when logged in.

 NOTE: Topics in Blue are new additions/updates from March 2016

The Modules are detailed on the following pages:

What is VVoIP? This is an introduction module that sets out the scope of the course and introduces the concepts of LANs and WANs.3  Ethernet ‘Types’  NIC Cards  Hubs and Ethernet  Collisions and CSMA/CD  Repeaters  Bridges  LAN switches  Routers  Bandwidth o Running time = 8m 50s o Quizzes = 3m (average) o Total = 11m 50s .  Topologies  What is a Protocol?  UTP and STP Cables  RJ-45 Connectors  UTP Implementations  Power over Ethernet and POE Plus  Fiber Optics o Running time = 10m 4s o Quizzes = 3m (average) o Total = 13m 4s Ethernet Ethernet is the predominant force in networking today and this module introduces all of the concepts needed to understand this specification along with introducing basic network components like LAN cards and LAN switches. It does this by describing the most commonly used topologies and cabling types in use today. o Running time = 3m 20s o Total = 3m 20s Networking Components This module is designed to introduce you to Data networks and how devices connect to them.  Ethernet and 802.

SCTP o Running time = 13m 27s o Quizzes = 3m (average) o Total = 16m 27s .  The Reasons for OSI  The 7 Layers  Role of the ‘Application’ layers  Role of the ‘Data’ layers  OSI v TCP/IP  Physical Layer functions  Datalink Layer functions and MAC addresses  IEEE 802.The OSI Model The OSI Model was designed to break networking components and software into ‘bite-size’ interoperable chunks. By understanding these layers you will understand how a TCP/IP network works which will give you a good understanding of how voice can be carried across an IP network.2/3 Frame format  Switches and the Datalink layer  Network Layer Functions  IPv6 introduction  Transport Layer Functions  Encapsulation / De-encapsulation o Running time = 14m 49s o Quizzes = 3m (average) o Total = 17m 49s TCP/IP Networks This module explains how TCP/IP networks work by describing the functionality of each TCP/IP layer. This module explains the 7 layers of the OSI model and compares them to the real world implementation of the TCP/IP layered model.  TCP/IP Protocol Stack  Application Layer overview  Transport Layer overview  Ports and Sockets  TCP/IP Internet Layer – Overview  Address Resolution Protocol – ARP  IP Datagrams  ICMP  Multipath TCP (MPTCP)  Stream Control Transmission Protocol .

Subnet Masks. Frame Relay and the newly popular .0 the ‘loopback’ • APIPA and the 169 network  TCP/IP addressing quizzes . Default Gateways.0. It’s all here and delivered to you in a way so that you will understand what these numbers are for and how they work with each other. GEA  Cable networks  WAN Physical Layer implementations  MPLS and its Benefits  Metro Ethernet  Virtual Private LAN service (VPLS)  WAN Optimization.  Analogies  Binary and Hexadecimal  The IP address  IP Address Classes – A. Ethernet.MPLS  What is a WAN?  DTE/DCE and DSU/CSU  Synchronous communications  The Point to Point Protocol – PPP  DSL  ‘Local Loop’ unbundling  ADSL @ Home  ADSL Channels and Contention ratios  ADSL Developments  Fiber options  Finding an ISP  Frame Relay  EPS9/EPS8  LAN Extension Services  EFM. B.0. Hybrids and SD-WAN  Virtual Private Networks (VPNs)  VPNs for Business o Running time = 31m 09s o Quizzes = 3m (average) o Total = 34m 09s TCP/IP Addresses IP Addresses. homes and people together. ADSL. C and more!  Special IP addresses • 127.WANS Wide Area Networks connect buildings. This module aims to explain what a WAN is and how they work along with explaining some WAN protocols such as PPP.

 The Subnet mask  IP Address and Subnet mask ‘in combination’  Sample IP networks  Addressing without subnets  Why subnet at all?  How many Subnets do you need?  Easy Subnetting o Running time = 25m 2s o Quizzes (inc. how it works and how it works in a multi-network environment along with introducing some troubleshooting commands.  Overview of DHCP  Static or Dynamic addressing  DHCP Discovery  DHCP Offers  Lease and Renewal Times  Multiple DHCP Servers  Relay Agents  DHCP ‘Extra’ Options  IPConfig utility  Home setup ‘example’ o Running time = 10m 40s o Quizzes = 3m (average) o Lab Exercises = 8m (average) o Total = 21m 40s Troubleshooting IP Networks Follow the tips in this module and you will be able to solve the majority of problems you will encounter on a Network. exercises) = 120m (average) o Total = 145m 2s DHCP This Module introduces the Dynamic Configuration protocol (DHCP) and describes what it is.  Troubleshooting Rules  Layer 8  Are you connected?  Ping utility  Loopback address  IPConfig utility  APIPA addresses (revisited)  Ping Tests  Troubleshooting exercises o Running time = 6m 28s .

o Quizzes = 3m (average) o Lab Exercises = 5m (average) o Total = 14m 28s LAN Monitoring This module teaches you how to use a Network monitoring program to analyse traffic on the network in order to help troubleshoot even the trickiest problems.  LAN Monitoring Tools  Capturing Traffic  Analysing Frames  Filtering to assist in analysis o Running time = 14m 42s o Lab Exercises = 60m (average) o Total = 74m 42s SNMP The Simple Network Monitoring Protocol is a valuable protocol that enables Network Operation centres to keep an eye on valuable systems and services across a network.  Switch Functions  LAN Switch Structure  Address learning  Filtering and Forwarding Frames  Broadcast Frames  Redundant Topologies  Broadcast Storms and Loops  Multiple Frame Copies . This module is an introduction to this important protocol  SNMP Components  Managers and Agents  The Management Information Base – MIB  The SNMP Name tree  SNMP Get Request  Other SNMP Commands  Configuring SNMP in Windows  Testing SNMP o Running time = 5m 32s o Quizzes = 3m (average) o Lab Exercises = 5m (average) o Total = 13m 32s Switches and VLANS This module explains the fundamental operation of a LAN switch along with the important concepts of Virtual LANs (VLANS).

This module describes how routers work along with a brief explanation of Routing protocols. OpenFlow  Software Defined WAN (SD-WAN) o Running time = 17m 33s o Quizzes = 10m (average) o Total = 27m 33s Wireless Networks Wireless is one of the fastest moving areas in the world of networking.  What is Routing?  Routers  Port guides  Static and Dynamic routes  Default Routes  Routing Decisions  Distance Vector Routing Protocols  RIP and Routing Table updates  Interior Gateway Protocol – IGRP  Other Routing Protocols  Testing Routes with TraceRT (Trace Route)  Alternative Trace tools  Internet traffic report  Software Defined Networking (SDN).  MAC table instability  The Spanning Tree Protocol  How STP works  VLANS  802. This module explains the basics of Wireless networking along with information on securing your wireless network. .1w  Multiple Spanning Tree (MST)  Layer 3 Switches o Running time = 15m 03s o Quizzes = 3m (average) o Total = 18m 03s Routing Routers are used on the edge of networks to pass data onto a WAN and within Layer 3 LAN switches.802.1Q/P Tagging  Connecting VLANs  Router Sub-interfaces  Per-VLAN Spanning tree (PVST+)  Rapid Spanning Tree .

will have an impact on how your voice will work. if not all. This module looks at services such as FTP.  Wireless Networks  Wireless Bridging  Wi-Fi  WiMAX  VoWi-Fi  Wireless Security  Bluetooth  Cellular networks  Cellular speeds from 2G to 5G  Vo-LTE  Satellite networks  Wi-Fi and the Internet of Things o Running time = 22m 42s o Quizzes = 3m (average) o Total = 25m 42s IP Applications (and Services) So many other services can be found on a network and some.Trivial File Transfer Protocol  Firewalls  Network Address Translation  Network Address (and Port) Translation  Proxy Servers  Telnet  DNS – The Domain Name System  DNS Root Servers  DNS Discovery  Virtualization  Network Functions Virtualization (NFV) o Running time = 26m 11s o Quizzes = 3m (average) o Total = 29m 11s . DNS and VPNS. Firewalls. Proxy Server.  IP Applications  FTP – File Transfer Protocol  Setting up an FTP Server  FTP Clients  Connecting to FTP  Transferring files  ‘More’ FTP Clients  Other FTP Servers  TFTP . NAT. TFTP.

 What is Voice over IP  VoIP in the OSI model  VoIP over the Internet  Branch to Branch VoIP  Signaling paths  Speech paths  IP PBX advantages  Encoding  Codec types  RTP – The Real Time Protocol  Bandwidth Requirements  Delay. the real time protocol (RTP). Jitter and Packet Loss  Measuring Delay  Jitter and Packet Loss  VoIP acceptance criteria  LAN guidelines for Voice quality  Dedicated voice LAN  Shared LAN for Voice and Data  Utilizing VLANS and 802. signalling.Voice over IP (VoIP) This module introduces the different implementations of Voice over IP and describes the basics of codecs. quality of service (QoS) and the basics of network design to reduce delay and jitter that can affect the quality of voice on a network.1Q  VLAN Tagging and Priority for QoS  VLAN QoS ‘trace’ example  Quality of Service for Wide Area Networks  QoS everywhere! o Running time = 29m 06s o Quizzes = 3m (average) o Total = 32m 06s .

Signaling and other elements that make this area of communications so engaging.Hosted VoIP Hosted voice over IP is a new way of delivering top quality telephone solutions to customers at very low cost.264. This module is designed to introduce the concepts of Video of IP as well as describing the codecs.265 (HVEC)  More inc.264 Scalable Video Coding  Video Gateways  Bandwidth Consumption  Data vs. Multicast  Video Conferencing types  Video Resolution and Pixels  Video Formats  Codecs for Video and Voice  H. This module is designed to be an introduction to hosted voice over IP and covers:  Hosted Telephony  A ‘traditional’ Phone System  A Hosted Solution  Provisioning  Quality considerations  QoS considerations for hosted VoIP o Running time = 7m 58s o Quizzes = 3m (average) o Total = 10m 58s Video over IP As well as Voice running over IP. VVoIP Bandwidth  Control your network  Video device landscape  Video in the Cloud  The Video Codec ‘Battle’  OVCC o Running time = 47m 09s o Quizzes = 3m (average) o Total = 50m 09s . H. Video is doing so as well. VP8 and VP9  Multipoint Conferencing  Multipoint Control Unit (MCU)  MCU and IP PBX  Simulcasting with AVC  H.  What is Video over IP?  Video Transmission Types  Unicast vs.

IPv6 The IPv4 address space is almost gone and IPv6 is the answer to this problem. As well as explaining what IPv6 is along with all its benefits. . Multicast. Anycast  Neighbor Discovery (NDP)  ICMPv6 (and Ping)  IPv6 address allocation and SLAAC  Routers and IPv6  DHCPv6  DNSv6  Transition technologies and Tunneling  Configuring and testing IPv6 on a PC  More testing commands  The effects of IPv6 on Voice and Video over IP  Resources and websites o Running time = 80m 13s o Quizzes = 5m (average) o Lab Exercises = 60m (average) o Total = 145m 13s Note: An access license for any of our training courses and certification tests is for 12 months from the date and time of purchase.  IPv4 to IPv6  IPv6 Benefits  The IPv6 Header  IPv6 addressing  Unicast. this module covers what IP addressing is all about along with configuring a PC for IPv6 connectivity and testing.