What’s Key for

IT Hiring Managers
Your Sneak Peek into the 2015 Technology and
Talent Development Report: The IT Manager View
Two hundred U.S.-based IT managers give you the inside edge on
everything you need to know to stay relevant in the current IT landscape.

2%
22%

IT managers surveyed tend to favor
developing existing employees over hiring
new employees in order to fill technical
skill/talent gaps.
Develop Existing Employees
Don’t Know

76%

68

Think it is at least
somewhat difficult to find
or develop individuals with
the skill sets they need

%

Hire New Employees

Believe there is a
shortage of critical IT
skills in their area

60

%

The Most Wanted List: Hottest Skills in Demand
As part of our survey, we asked IT managers which technical areas they are prioritizing over the
next 18 months for the training of new employees and the hiring of new ones. Security, cloud, and
virtualization all ranked high.
Existing Employees

alization
u
t
r
i
V

New Hires

d
ou
l
C

Securit
y
50 %

42%

%

39

Ap
De plic
ve at
lop ion
m
en
28 %
t

48 %

%

37

31
%

43 %

B
& A ig Da
na ta
lyt
ics
31 %

27%

53 %

%
26

rking &
Netwo
Core ork Design
Netw

%

26

Projec
t
Managem
ent

%

28

r
nte
Ce ns
ta atio
Da er
Op

34
%

%

44

Top IT Initiatives for the Next 18 Months
50
40
30
20

45%

45%

43%

35%

27%

16%

15%

12%

12%

Cybersecurity

Virtualization

Cloud Services

Mobility

Data Center
Operations

Collaboration

SDN

Digital Business
Systems Development

IoT

10
0

Business Skills Still Matter in 2015 and Beyond
IT managers surveyed say these business skills are crucial for their staffs to possess:

60
50
40
30
20
10

10%

13%

14%

19%

23%

28%

31%

34%

38%

52%

0

M
Ve
an
rti
ag
ca
em
l In
en
du
t
st
ry
Sp
ec
Di
gi
ial
ta
iza
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lM
na
tio
ar
nc
n
ke
ial
tin
M
g/
an
S
ag
Di
oc
gi
em
ial
ta
M
en
lB
ed
t
us
ia
in
M
es
an
s
An
ag
em
IT
aly
Co
sis
en
nt
t
&
ra
Tr
ct
an
Ne
sf
or
go
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at
tio
io
n
n
&
Ad
m
in
ist
Re
ra
gu
tio
Cu
n
lat
st
or
om
y
Co
er
m
Ex
pl
pe
ian
rie
ce
nc
e
M
an
ag
em
O
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ps
Ri
t
:B
sk
us
M
an
in
es
ag
s
em
Pr
en
oc
t
es
s
Im
pr
ov
em
Pr
en
oj
t
ec
tM
an
ag
em
en
t

9%

Su
pp
ly

Ch
ain

No
ne

5%

Management Commitment to Staff
Development Is Strong

76

Favor employees attaining a
technical certification when
they do formal training

%

Preferred Training Methods:
1. Self-paced online web-based interactions
2. Instructor-led in-person classroom
3. Instructor-led virtual classroom

56

4. Self-study using printed materials

Reward or recognize existing
employees when they earn a
technical certification

%

5. Subscription JiTT

4%

Who Pays for Technical Certification?

19%

Employer pays for 100% of the certification
13%

Employee pays for 100% of the certification
Employer and employee share the cost
Other / Don’t Know

65%

Why the Strong Commitment to Certification?
NE W H IRE S

EX I ST I NG EM P LOY EES

Improve quality of IT services

63%

72%

Enable more efficient operations

41%

48%

Asked for Employees Only

Boost employee engagement & retention

46%

Ensure timely/successful completion of projects

35%

43%

Increase flexibility of staff trained in multiple areas

43%

43%

Use for screening when hiring

40%

Asked for New Hires Only

Strengthen security of information & infrastructure

33%

42%

Accelerate use and return on new technology

37%

36%

Avoid problems and speed problem resolution

29%

33%

Increase client satisfaction

25%

28%

Meet regulatory requirements for certified employees

26%

26%

I don’t perceive any benefits

3%

70

60

50

40

30

20

10

2%

0

10

20

30

40

50

60

70

There Is Strong Value in Your Cisco Certification
Of 147 survey respondents, significant percentages “completely associated” or
“strongly associated” the following attributes to Cisco certifications:
AT T R I B U TE

P ERCENTAG E

Provide an increase in technical knowledge

63%

Distinguish certified professionals as IT or networking experts

63%

Provide the skills or knowledge necessary to perform their jobs effectively

62%

Are leading certifications in the IT industry

59%

Provide added reasons to hire a prospective candidate

59%

Provide a strong career path

54%

Provide justification for increased responsibilities or advancement

53%

Offer a wide range of technical certifications relevant to the IT industry

52%

Provide justification for increased salary or bonus

47%

Are a good value for the money

46%

Cisco ranked highest among seven certification providers surveyed
Cisco ranked second among seven certification providers surveyed

For more information on how you can get started with Cisco Cloud certification, visit cisco.com/go/cloudcerts.

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Development Report: The IT Manager View” now.