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Data Sheet

Cisco Integrated Service Routers Unified Communications Bundles
Product Overview
Cisco® Unified Communications brings voice, video, data, and mobility to help employees communicate effectively no
matter where they work or what devices they use. The solution streamlines business processes, helps employees
reach the right resource the first time, and increases profitability.
Cisco Integrated Service Routers Unified Communications Bundles combine award-winning hardware and software
components from Cisco to provide a unified communications solution expressly for small and medium-sized
businesses (SMBs) and enterprise branch offices. The solution delivers integrated data, IP telephony, voicemail, and
automated-attendant functions, allowing customers to deploy one device to address all their business needs, thereby
simplifying management, maintenance, and operations and delivering a lower total cost of ownership (TCO).
The Cisco Unified Communications bundles combine, in a single SKU, the Cisco Integrated Services Router
hardware platform, Cisco IOS® Software features including routing and security, Cisco Unified Communications
Manager Express for call processing, Cisco Unity® Express for voicemail and auto-attendant features, Cisco Unified
CallConnector Personal Edition for Microsoft Windows desktop integration, and phone user licenses for Cisco Unified
IP Phones. These bundles make it easy for an SMB or enterprise branch-office customer to order a Cisco Unified
Communications solution today.
Most customers today are seeking productivity-enhancing applications. In addition to the data, voice, and video
features, the Cisco Integrated Services Router Unified Communications bundles include Cisco Unified CallConnector
for Microsoft Windows Personal Edition, which provides an integration toolbar for Microsoft Outlook and Internet
Explorer; a click-to-dial function for desktop applications; automatic searching of phone numbers on webpages
opened with Internet Explorer; and screen pops for incoming calls with caller ID and call handling tools. Cisco Unified
CallConnector for Microsoft Windows Personal Edition can be deployed along with Cisco Unified CallConnector
Server and Unified CallConnector Mobility to provide presence and mobility features.
The Cisco Integrated Services Routers Unified Communications Bundles start at a base user count, which reduces
the entry price for customers and enables customers to purchase a higher-end solution at a reduced cost with room
for growth as their business and network needs change.
The Cisco Integrated Services Routers Unified Communications bundles also provide separate SKUs for customers
that want to deploy advanced security features such as firewalls, intrusion detection, and VPN along with the Cisco
Unified Communications features on the same hardware. This option provides customers with greater choice and
flexibility of security options for their networks.

© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.

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Cisco Unified IP Phone user licenses Cisco offers a broad range of wired and wireless IP phones for diverse customer needs. AIM-CUE. NME-CUE. 10 Unified CallConnector Personal Edition licenses C2851-35UC/K9 Cisco 3825 Integrated Services Router with 128 MB compact flash/512 MB DRAM. analog and Public Switched Telephone Network (PSTN) connectivity. This feature provides click-to-dial capability. C2821-25UC/K9 PVDM2-32. CUE. PVDM2-32. and all Cisco 3800 Series Integrated Services Routers. and transcoding between (PVDM2) different voice codecs. 25-user CME. including presence. IOS SP Services software. conferencing. AIM-CUE. When deployed with Cisco Unified CallConnector Server and CallConnector Mobility. 8-user CME. CUE. and intrusion detection system (IDS). all Cisco 2800 Series Integrated Services Routers. Ordering Information for Cisco Integrated Service Routers Unified Communications Bundles Description Part Number Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 10 -user CME. IOS SP Services software.Data Sheet Product Specifications Cisco Integrated Service Routers Unified Communications Bundles include the components shown in Table 1. Inc. and single-number reach. IOS SP Services software. visit the Cisco Software Center. and phone licenses. IOS SP Services software. 35-user CME. visit the Cisco Ordering homepage. 10 Unified CallConnector Personal Edition licenses Cisco 2851 Integrated Services Router with 128 MB compact flash/256 MB DRAM. CUE. Page 2 of 4 . Components of the Cisco Integrated Services Routers Unified Communications Bundles Component Description Cisco Integrated Services Router Cisco Unified Communications bundles are available for the Cisco 1861 Integrated Services Router. and an integration toolbar within Microsoft Outlook and Internet Explorer. 10 Unified CallConnector Personal Edition licenses C3845-35UC/K9 © 2009 Cisco Systems. PVDM2-64. 10 Unified CallConnector Personal Edition licenses C3825-35UC/K9 Cisco 3845 Integrated Services Router with 128 MB compact flash/512 MB DRAM. CUE. 8 Power over Ethernet ports. Packet Voice Digital Signaling This digital signal processor module for Cisco Integrated Services Routers is used for hardware-based Processor Module Version 2 conferencing. Depending on the bundle. IOS SP Services software. Cisco Unified Communications Manager Express also includes advanced features such as hunt groups. and 2 Unified CallConnector Personal Edition licenses C1861-UC-4FXO-K9 Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 35-user CME. 35-user CME. Table 2. and interactive voice response (IVR) features. and phone licenses. NME-CUE. additional services are available. Cisco Unified Communications Manager Express This Cisco IOS Software module provides call processing for attached Cisco IP Phones. Cisco video endpoints. 2 BRI ports. 4 FXS ports. and 2 Unified CallConnector Personal Edition licenses C1861-UC-2BRI-K9 Cisco 2801 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 4 FXO ports. CUE. 8-user CME. 2 Unified CallConnector Personal Edition licenses C2801-10UC/K9 Cisco 2811 Integrated Services Router with 128 MB compact flash/256 MB DRAM. and phone licenses. To download software. instant messaging. PVDM2-32. along with Cisco Unity Express software licenses. 15-user CME. automated attendant. Table 1. IP Security (IPsec). Cisco Unified Communications bundles include user licenses required for connecting any Cisco IP Phones to the Cisco Unified Communications system. Cisco Unity Express This hardware module and software provides voicemail. and mobility. All rights reserved. This document is Cisco Public Information. 8 Power over Ethernet ports. screen pops for incoming calls. Cisco Unified CallConnector for Microsoft Windows Personal Edition Each Cisco Unified Communications Bundle includes a few Cisco Unified CallConnector for Microsoft Personal Edition licenses for installation with Microsoft Windows desktop. IP firewall. PVDM2-48. and phone licenses. and phone licenses. Ordering Information To place an order. shared directory services. Table 2 lists the part numbers for the basic Cisco Unified Communications bundles. Cisco Unified Border Element This Cisco IOS Software license is used to provide connectivity to Session Initiation Protocol (SIP) service providers or to connect systems with H. CUE. CUE. and analog phones. and phone licenses. PVDM2-64. call queuing. and phone licenses. IOS SP Services software. either the Cisco Unity Express Advanced Integration Module or the Cisco Unity Express Network Module is included.323 or SIP. AIM-CUE. 5 Unified CallConnector Personal Edition licenses C2811-15UC/K9 Cisco 2821 Integrated Services Router with 128 MB Compact Flash/256 MB DRAM. CUE and phone licenses. 4 FXS ports. NME-CUE. IOS SP Services software. IOS SP Services software. Cisco IOS Software Security (optional) The Cisco IOS Software Security feature set includes VPN.

8 Power over Ethernet ports and 2 Unified CallConnector Personal Edition licenses C1861-4F-VSEC/K9 Cisco 2801 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 8-user CME. 15-user CME. PVDM2-64. CUE. PVDM2-32. CUE. AIM-CUE. and phone licenses. Page 3 of 4 . IOS Advanced IP Services software. 35-user CME. CUE and phone licenses. 4 FXS ports. Cisco Unity Express also provides general-delivery mailboxes (GDMs). AIM-CUE. IOS Advanced IP Services software. 10 Unified CallConnector Personal Edition licenses C3825-35UC-VSEC/K9 Cisco 3845 Integrated Services Router with 128 MB compact flash/512 MB DRAM. 10 Unified CallConnector Personal Edition licenses C3845-35UC-VSEC/K9 To add users to the Cisco Unified Communications bundles. 4 FXS ports. CUE. CUE. 10 Unified CallConnector Personal Edition licenses C2821-25UC-VSEC/K9 Cisco 2851 Integrated Services Router with 128 MB compact flash/256 MB DRAM. PVDM2-48. and phone licenses. 8 Power over Ethernet ports and 2 Unified CallConnector Personal Edition licenses C1861-2B-VSEC/K9 Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. Upgrade Ordering Information Description Part Number 5-user CME. and phone licenses. and 2821 Routers Cisco Unified Communications Bundle for Cisco 2851. and phone licenses FL-CCME-UC-25 50-user CME. CUE. IOS Advanced IP Services software. and 3845 Routers Up to 25 10 GDMs and 6 voice ports 10 GDMs and 8 voice ports 26 to 50 15 GDMs and 6 voice ports 15 GDMs and 8 voice ports 51 to 75 20 GDMs and 8 voice ports 76 to 100 20 GDMs and 10 voice ports © 2009 Cisco Systems. and phone licenses. All rights reserved. Table 5. 10-user CME. 35-user CME. Number of Voice Ports and GDMs for Cisco Unified Communications Bundles Number of Users Licensed Cisco Unified Communications Bundle for Cisco 1861. Table 5 summarizes the relationship. 2801. 3825. and phone licenses FL-CCME-UC-5 25-user CME. Table 3. 35-user CME. NME-CUE. The number of voice ports and GDMs that a customer is entitled to use with the Cisco Unified Communications bundles depends on the number of users licensed for the Cisco Unified Communications bundle. 2 Unified CallConnector Personal Edition licenses C2801-10UC-VSEC/K9 Cisco 2811 Integrated Services Router with 128 MB compact flash/256 MB DRAM. included in the Cisco Unified Communications bundles. which are shared voice mailboxes for voice messaging for a group of users. and phone licenses. AIM-CUE. CUE. 2811. IOS Advanced IP Services software. IOS Advanced IP Services software. IOS Advanced IP Services software. PVDM2-32. automated attendant. Inc. IOS Advanced IP Services software. 25-user CME. 8-user CME. IOS Advanced IP Services software. three upgrade SKUs are available. NME-CUE. Table 4. This document is Cisco Public Information. AIM-CUE. 4 FXO ports. 2 BRI ports. 5 Unified CallConnector Personal Edition licenses C2811-15UC-VSEC/K9 Cisco 2821 Integrated Services Router with 128 MB compact flash/256 MB DRAM. CUE. and phone licenses. Table 4 lists the part numbers. CUE and phone licenses. CUE. has multiple voice ports to provide simultaneous access to voicemail. PVDM2-32. CUE.Data Sheet Table 3 lists the part numbers for the security version of the Cisco Unified Communications bundles. and interactive voice response. PVDM2-64. and phone licenses FL-CCME-UC-50 Cisco Unity Express. Ordering Information for Security Version of Cisco Integrated Service Routers Unified Communications Bundles Description Part Number Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 10 Unified CallConnector Personal Edition licenses C2851-35UC-VSEC/K9 Cisco 3825 Integrated Services Router with 128 MB compact flash/512 MB DRAM.

With so much depending on your communication capabilities. With a Cisco technical services contract. you can gain access to Cisco technical experts. with high uptime. Cisco Integrated Services Routers Unified Communications Bundles provide you with the right infrastructure that is easy to manage and operate along with productivity-enhancing applications to help you get the most out of your unified communications system. These services cover hardware support as well as applications support.cisco.com/go/unifiedcallconnector. as well as industry-leading Cisco tools and resources to help you increase your operational efficiency. This document is Cisco Public Information. Printed in USA © 2009 Cisco Systems. All rights reserved. For More Information For more information about the products included in the Cisco Unified Communications bundles. you can expect to continue relying on Cisco Unified Communications tools as your business grows. Inc. and maintain optimal network performance and reliability.cisco. C78-461823-01 04/09 Page 4 of 4 . www. control costs. please visit www.cisco.Data Sheet 101 to 125 25 GDMs and 12 voice ports 126 to 150 25 GDMs and 14 voice ports More than 150 25 GDMs and 24 voice ports Cisco Services Cisco Services offer a flexible suite of support services designed to help maintain high-quality network performance while controlling operational costs. you need to make sure that you have the right tools and a reliable and highly secure infrastructure.com/go/ccme. Targeted Solution for Your Unified Communications Needs As you strive to better support your customers and enhance your profitability.com/go/cue and www.