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.

Data Sheet

Cisco Integrated Service Routers Unified Communications Bundles
Product Overview
Cisco® Unified Communications brings voice, video, data, and mobility to help employees communicate effectively no
matter where they work or what devices they use. The solution streamlines business processes, helps employees
reach the right resource the first time, and increases profitability.
Cisco Integrated Service Routers Unified Communications Bundles combine award-winning hardware and software
components from Cisco to provide a unified communications solution expressly for small and medium-sized
businesses (SMBs) and enterprise branch offices. The solution delivers integrated data, IP telephony, voicemail, and
automated-attendant functions, allowing customers to deploy one device to address all their business needs, thereby
simplifying management, maintenance, and operations and delivering a lower total cost of ownership (TCO).
The Cisco Unified Communications bundles combine, in a single SKU, the Cisco Integrated Services Router
hardware platform, Cisco IOS® Software features including routing and security, Cisco Unified Communications
Manager Express for call processing, Cisco Unity® Express for voicemail and auto-attendant features, Cisco Unified
CallConnector Personal Edition for Microsoft Windows desktop integration, and phone user licenses for Cisco Unified
IP Phones. These bundles make it easy for an SMB or enterprise branch-office customer to order a Cisco Unified
Communications solution today.
Most customers today are seeking productivity-enhancing applications. In addition to the data, voice, and video
features, the Cisco Integrated Services Router Unified Communications bundles include Cisco Unified CallConnector
for Microsoft Windows Personal Edition, which provides an integration toolbar for Microsoft Outlook and Internet
Explorer; a click-to-dial function for desktop applications; automatic searching of phone numbers on webpages
opened with Internet Explorer; and screen pops for incoming calls with caller ID and call handling tools. Cisco Unified
CallConnector for Microsoft Windows Personal Edition can be deployed along with Cisco Unified CallConnector
Server and Unified CallConnector Mobility to provide presence and mobility features.
The Cisco Integrated Services Routers Unified Communications Bundles start at a base user count, which reduces
the entry price for customers and enables customers to purchase a higher-end solution at a reduced cost with room
for growth as their business and network needs change.
The Cisco Integrated Services Routers Unified Communications bundles also provide separate SKUs for customers
that want to deploy advanced security features such as firewalls, intrusion detection, and VPN along with the Cisco
Unified Communications features on the same hardware. This option provides customers with greater choice and
flexibility of security options for their networks.

© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.

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Table 1. IOS SP Services software. and single-number reach.323 or SIP. 15-user CME. 10 Unified CallConnector Personal Edition licenses C3825-35UC/K9 Cisco 3845 Integrated Services Router with 128 MB compact flash/512 MB DRAM. and phone licenses. Cisco Unified Communications Manager Express This Cisco IOS Software module provides call processing for attached Cisco IP Phones. 25-user CME. AIM-CUE. Cisco Unified Border Element This Cisco IOS Software license is used to provide connectivity to Session Initiation Protocol (SIP) service providers or to connect systems with H. AIM-CUE. Packet Voice Digital Signaling This digital signal processor module for Cisco Integrated Services Routers is used for hardware-based Processor Module Version 2 conferencing. 10 -user CME. This document is Cisco Public Information. visit the Cisco Ordering homepage. AIM-CUE. Inc. conferencing. instant messaging. IOS SP Services software. IOS SP Services software. 10 Unified CallConnector Personal Edition licenses C2851-35UC/K9 Cisco 3825 Integrated Services Router with 128 MB compact flash/512 MB DRAM. IOS SP Services software. 4 FXS ports. 10 Unified CallConnector Personal Edition licenses C3845-35UC/K9 © 2009 Cisco Systems. and phone licenses. and phone licenses. screen pops for incoming calls. 2 Unified CallConnector Personal Edition licenses C2801-10UC/K9 Cisco 2811 Integrated Services Router with 128 MB compact flash/256 MB DRAM. either the Cisco Unity Express Advanced Integration Module or the Cisco Unity Express Network Module is included. PVDM2-64. IP firewall. 4 FXO ports. CUE. Depending on the bundle. Components of the Cisco Integrated Services Routers Unified Communications Bundles Component Description Cisco Integrated Services Router Cisco Unified Communications bundles are available for the Cisco 1861 Integrated Services Router. along with Cisco Unity Express software licenses. CUE and phone licenses. IOS SP Services software. and transcoding between (PVDM2) different voice codecs. All rights reserved. Cisco IOS Software Security (optional) The Cisco IOS Software Security feature set includes VPN. PVDM2-64. and phone licenses. Cisco video endpoints. and intrusion detection system (IDS). This feature provides click-to-dial capability.Data Sheet Product Specifications Cisco Integrated Service Routers Unified Communications Bundles include the components shown in Table 1. 35-user CME. visit the Cisco Software Center. PVDM2-48. and mobility. 8 Power over Ethernet ports. IOS SP Services software. 8-user CME. IP Security (IPsec). and phone licenses. NME-CUE. and analog phones. CUE. To download software. CUE. call queuing. Cisco Unity Express This hardware module and software provides voicemail. PVDM2-32. IOS SP Services software. 5 Unified CallConnector Personal Edition licenses C2811-15UC/K9 Cisco 2821 Integrated Services Router with 128 MB Compact Flash/256 MB DRAM. automated attendant. CUE. 8 Power over Ethernet ports. shared directory services. NME-CUE. C2821-25UC/K9 PVDM2-32. When deployed with Cisco Unified CallConnector Server and CallConnector Mobility. Table 2. 8-user CME. CUE. all Cisco 2800 Series Integrated Services Routers. and phone licenses. Cisco Unified IP Phone user licenses Cisco offers a broad range of wired and wireless IP phones for diverse customer needs. 10 Unified CallConnector Personal Edition licenses Cisco 2851 Integrated Services Router with 128 MB compact flash/256 MB DRAM. NME-CUE. 35-user CME. PVDM2-32. Cisco Unified Communications Manager Express also includes advanced features such as hunt groups. and all Cisco 3800 Series Integrated Services Routers. additional services are available. 4 FXS ports. and 2 Unified CallConnector Personal Edition licenses C1861-UC-4FXO-K9 Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. and interactive voice response (IVR) features. 35-user CME. analog and Public Switched Telephone Network (PSTN) connectivity. and phone licenses. and 2 Unified CallConnector Personal Edition licenses C1861-UC-2BRI-K9 Cisco 2801 Integrated Services Router with 128 MB compact flash/256 MB DRAM. Page 2 of 4 . CUE. IOS SP Services software. and an integration toolbar within Microsoft Outlook and Internet Explorer. Table 2 lists the part numbers for the basic Cisco Unified Communications bundles. including presence. Ordering Information To place an order. 2 BRI ports. Ordering Information for Cisco Integrated Service Routers Unified Communications Bundles Description Part Number Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. Cisco Unified CallConnector for Microsoft Windows Personal Edition Each Cisco Unified Communications Bundle includes a few Cisco Unified CallConnector for Microsoft Personal Edition licenses for installation with Microsoft Windows desktop. CUE. Cisco Unified Communications bundles include user licenses required for connecting any Cisco IP Phones to the Cisco Unified Communications system.

has multiple voice ports to provide simultaneous access to voicemail. Table 5. 3825. PVDM2-64. AIM-CUE. CUE. Ordering Information for Security Version of Cisco Integrated Service Routers Unified Communications Bundles Description Part Number Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 2 BRI ports. 8 Power over Ethernet ports and 2 Unified CallConnector Personal Edition licenses C1861-4F-VSEC/K9 Cisco 2801 Integrated Services Router with 128 MB compact flash/256 MB DRAM. NME-CUE. three upgrade SKUs are available. 5 Unified CallConnector Personal Edition licenses C2811-15UC-VSEC/K9 Cisco 2821 Integrated Services Router with 128 MB compact flash/256 MB DRAM. 10 Unified CallConnector Personal Edition licenses C3845-35UC-VSEC/K9 To add users to the Cisco Unified Communications bundles. Inc. and phone licenses FL-CCME-UC-25 50-user CME. IOS Advanced IP Services software.Data Sheet Table 3 lists the part numbers for the security version of the Cisco Unified Communications bundles. and phone licenses. PVDM2-48. Cisco Unity Express also provides general-delivery mailboxes (GDMs). CUE and phone licenses. All rights reserved. PVDM2-32. Table 4. PVDM2-64. 35-user CME. 2801. AIM-CUE. CUE. 15-user CME. CUE. The number of voice ports and GDMs that a customer is entitled to use with the Cisco Unified Communications bundles depends on the number of users licensed for the Cisco Unified Communications bundle. NME-CUE. and 3845 Routers Up to 25 10 GDMs and 6 voice ports 10 GDMs and 8 voice ports 26 to 50 15 GDMs and 6 voice ports 15 GDMs and 8 voice ports 51 to 75 20 GDMs and 8 voice ports 76 to 100 20 GDMs and 10 voice ports © 2009 Cisco Systems. IOS Advanced IP Services software. 8 Power over Ethernet ports and 2 Unified CallConnector Personal Edition licenses C1861-2B-VSEC/K9 Cisco 1861 Integrated Services Router with 128 MB compact flash/256 MB DRAM. CUE and phone licenses. CUE. and phone licenses. IOS Advanced IP Services software. and phone licenses FL-CCME-UC-50 Cisco Unity Express. and phone licenses. PVDM2-32. CUE. IOS Advanced IP Services software. and phone licenses FL-CCME-UC-5 25-user CME. AIM-CUE. Number of Voice Ports and GDMs for Cisco Unified Communications Bundles Number of Users Licensed Cisco Unified Communications Bundle for Cisco 1861. Table 4 lists the part numbers. 35-user CME. and phone licenses. Page 3 of 4 . 35-user CME. AIM-CUE. 4 FXS ports. and phone licenses. IOS Advanced IP Services software. and interactive voice response. CUE. Upgrade Ordering Information Description Part Number 5-user CME. and phone licenses. Table 5 summarizes the relationship. included in the Cisco Unified Communications bundles. IOS Advanced IP Services software. PVDM2-32. and 2821 Routers Cisco Unified Communications Bundle for Cisco 2851. 10-user CME. 4 FXO ports. IOS Advanced IP Services software. 25-user CME. Table 3. CUE. 10 Unified CallConnector Personal Edition licenses C2821-25UC-VSEC/K9 Cisco 2851 Integrated Services Router with 128 MB compact flash/256 MB DRAM. automated attendant. IOS Advanced IP Services software. CUE. which are shared voice mailboxes for voice messaging for a group of users. 2 Unified CallConnector Personal Edition licenses C2801-10UC-VSEC/K9 Cisco 2811 Integrated Services Router with 128 MB compact flash/256 MB DRAM. CUE. 2811. 4 FXS ports. 8-user CME. 10 Unified CallConnector Personal Edition licenses C3825-35UC-VSEC/K9 Cisco 3845 Integrated Services Router with 128 MB compact flash/512 MB DRAM. 8-user CME. This document is Cisco Public Information. 10 Unified CallConnector Personal Edition licenses C2851-35UC-VSEC/K9 Cisco 3825 Integrated Services Router with 128 MB compact flash/512 MB DRAM.

www. C78-461823-01 04/09 Page 4 of 4 . These services cover hardware support as well as applications support. with high uptime. you can gain access to Cisco technical experts. please visit www.cisco. This document is Cisco Public Information. With a Cisco technical services contract. and maintain optimal network performance and reliability. you can expect to continue relying on Cisco Unified Communications tools as your business grows. control costs. Printed in USA © 2009 Cisco Systems. For More Information For more information about the products included in the Cisco Unified Communications bundles.Data Sheet 101 to 125 25 GDMs and 12 voice ports 126 to 150 25 GDMs and 14 voice ports More than 150 25 GDMs and 24 voice ports Cisco Services Cisco Services offer a flexible suite of support services designed to help maintain high-quality network performance while controlling operational costs. Cisco Integrated Services Routers Unified Communications Bundles provide you with the right infrastructure that is easy to manage and operate along with productivity-enhancing applications to help you get the most out of your unified communications system.com/go/cue and www.cisco. With so much depending on your communication capabilities.com/go/ccme. All rights reserved. Inc. as well as industry-leading Cisco tools and resources to help you increase your operational efficiency. Targeted Solution for Your Unified Communications Needs As you strive to better support your customers and enhance your profitability.cisco. you need to make sure that you have the right tools and a reliable and highly secure infrastructure.com/go/unifiedcallconnector.