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Troubleshooting and Maintaining Cisco IP Networks v2 (300-135

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Exam Description: Troubleshooting and Maintaining Cisco IP Networks v2 (TSHOOT 300-135) is a 120minute qualifying exam with 15‒25 questions for the Cisco CCNP certification. The TSHOOT 300135 exam certifies that the successful candidate has the knowledge and skills necessary to:
 Plan and perform regular maintenance on complex enterprise routed and switched networks
 Use technology-based practices and a systematic ITIL-compliant approach to perform network
troubleshooting
The following topics are general guidelines for the content that is likely to be included on the exam.
However, other related topics may also appear on any specific version of the exam. To better reflect the
contents of the exam and for clarity, the following guidelines may change at any time without notice.
5%

40%

1.0
1.1

Network Principles
Use Cisco IOS troubleshooting tools
1.1.a Debug, conditional debug
1.1.b Ping and trace route with extended options

1.2

Apply troubleshooting methodologies
1.2.a Diagnose the root cause of networking issues (analyze symptoms, identify and
describe root cause)
1.2.b Design and implement valid solutions
1.2.c Verify and monitor resolution

2.0
2.1

Layer 2 Technologies
Troubleshoot switch administration
2.1.a SDM templates
2.1.b Managing MAC address table
2.1.c Troubleshoot Err-disable recovery

2.2

Troubleshoot Layer 2 protocols
2.2.a CDP, LLDP
2.2.b UDLD

2.3

Troubleshoot VLANs
2.3.a Access ports
2.3.b VLAN database
2.3.c Normal, extended VLAN, voice VLAN

2.4

Troubleshoot trunking
2.4.a VTPv1, VTPv2, VTPv3, VTP pruning
2.4.b dot1Q

2013 Cisco Systems, Inc. This document is Cisco Public.

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f DHCP protocol operations 3.7 Troubleshoot other LAN switching technologies 2.6.5 Troubleshoot EtherChannels 2. RSPAN 2.6 Troubleshoot passive interfaces 3.1.7 Troubleshoot VRF lite 3. RS/RA 3.d EtherChannel misconfiguration guard 2. RPVST +. port priority.6. STP timers 2.5.b EUI-64 3.4. multicast.2. BPDUguard. manual 2.5. Page 2 .4 Troubleshoot default routing 3. BPDUfilter 2.7.2.1. Inc.a LACP.0 3. broadcast.c 2.a SPAN.a Stackwise 3.c PortFast. path cost.2.b Switch priority.5.5.b ARP 3. PAgP.a PVST+. This document is Cisco Public.1 Layer 3 Technologies Troubleshoot IPv4 addressing and subnetting 3.c ND.5 Troubleshoot administrative distance 3.d 40% Native VLAN Manual pruning 2.6.a Address types (Unicast.2.a Unicast 3.8. Layer 3 2.8 Troubleshoot chassis virtualization and aggregation technologies 2.3 Troubleshoot static routing 3. and VLSM) 3.c Load balancing 2.2.2.d Loopguard.2.1.b Layer 2.2 Troubleshoot IPv6 addressing and subnetting 3.c DHCP relay and server 3.d DHCP protocol operations 3.1.e DHCP relay and server 3.d Autoconfig (SLAAC) 3.6. Rootguard 2.4.8 Troubleshoot filtering with any protocol 2013 Cisco Systems.6 Troubleshoot spanning tree 2. MST 2.

9 Troubleshoot between any routing protocols or routing sources 3.a Stuck in active 3. filtering 3. Page 3 . nonbroadcast 3.b LSA types. stub.26 Troubleshoot OSPF for IPv6 3. successor.d Virtual link 3.13.27 Troubleshoot BGP peer relationships and authentication 2013 Cisco Systems.15 Troubleshoot EIGRP neighbor relationship and authentication 3. Inc.23.11 Troubleshoot policy-based routing 3.19.14 Troubleshoot RIPv2 3.19.16.10 Troubleshoot manual and autosummarization with any routing protocol 3. NSSA.17 Troubleshoot EIGPR operations 3.23.20 Troubleshoot EIGRP metrics 3.23 Troubleshoot network types. multipoint.a Point-to-point. area types.13 Troubleshoot loop prevention mechanisms 3. normal.b Split-horizon 3. ABR.a Equal cost 3.a Route tagging. FC. This document is Cisco Public. area type: backbone.a RD. broadcast. FD. feasible successor 3.b Unequal cost 3.24 Troubleshoot OSPF path preference 3.c Route poisoning 3. backbone router.13. totally stub 3.3. transit.c Internal router.23.19 Troubleshoot EIGRP load balancing 3.21 Troubleshoot EIGRP for IPv6 3. ASBR 3.23.18 Troubleshoot EIGRP stubs 3.22 Troubleshoot OSPF neighbor relationship and authentication 3.25 Troubleshoot OSPF operations 3.16 Troubleshoot loop free path selection 3.12 Troubleshoot suboptimal routing 3.13. and router types 3.17.

c States and timers 3.3.2.3.b Management plane protection 5.1 VPN Technologies Troubleshoot GRE 5% 5. console) 5.b v3 6.1.c (T)FTP 6.3.5 Troubleshoot IPv4 and IPv6 DHCP 6.c Private AS 5% 4. debugs.27.b DHCP options (describe) 2013 Cisco Systems.a Peer group 3.28.3.b 4-byte AS number 3.3. SCP 6.c Password encryption 5.a eBGP 3.0 4.1.2.2 Troubleshoot SNMP 6.27. extended. version 3.27.0 6.28. client.a DHCP client.b Active.a Console and VTY 6.a Lines (VTY.4.4. This document is Cisco Public. version 4 6.1 Infrastructure Services Troubleshoot device management 6. AUX.2.2.b IPv6 traffic filter 5. conditional debugs 6.1 Infrastructure Security Troubleshoot IOS AAA using local database 5.c Unicast reverse path forwarding 5% 6. HTTP.3 Troubleshoot logging 6. syslog.1.2 Troubleshoot device access control 5.5.a NTP master. IOS DHCP server. passive 3.4 Troubleshoot Network Time Protocol(NTP) 6.a IPv4 access control lists (standard.b Timestamps 6.28 Troubleshoot eBGP 3.a v2 6.3.3 Troubleshoot router security features 5. SSH.5. DHCP relay 6. time-based) 5.2. HTTPS.28.b Telnet.0 5.a Local logging. Inc.b NTP authentication 6. Page 4 .

6. interfaces. Page 5 .6. Inc. PAT 6.a Static NAT. Dynamic NAT.6 Troubleshoot IPv4 Network Address Translation (NAT) 6.8 Troubleshoot tracking objects 6.7 Troubleshoot SLA architecture 6.8.a Tracking objects 6. This document is Cisco Public.b Tracking different entities (for example. IPSLA results) 2013 Cisco Systems.8.