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Troubleshooting and Maintaining Cisco IP Networks v2 (300-135

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Exam Description: Troubleshooting and Maintaining Cisco IP Networks v2 (TSHOOT 300-135) is a 120minute qualifying exam with 15‒25 questions for the Cisco CCNP certification. The TSHOOT 300135 exam certifies that the successful candidate has the knowledge and skills necessary to:
 Plan and perform regular maintenance on complex enterprise routed and switched networks
 Use technology-based practices and a systematic ITIL-compliant approach to perform network
troubleshooting
The following topics are general guidelines for the content that is likely to be included on the exam.
However, other related topics may also appear on any specific version of the exam. To better reflect the
contents of the exam and for clarity, the following guidelines may change at any time without notice.
5%

40%

1.0
1.1

Network Principles
Use Cisco IOS troubleshooting tools
1.1.a Debug, conditional debug
1.1.b Ping and trace route with extended options

1.2

Apply troubleshooting methodologies
1.2.a Diagnose the root cause of networking issues (analyze symptoms, identify and
describe root cause)
1.2.b Design and implement valid solutions
1.2.c Verify and monitor resolution

2.0
2.1

Layer 2 Technologies
Troubleshoot switch administration
2.1.a SDM templates
2.1.b Managing MAC address table
2.1.c Troubleshoot Err-disable recovery

2.2

Troubleshoot Layer 2 protocols
2.2.a CDP, LLDP
2.2.b UDLD

2.3

Troubleshoot VLANs
2.3.a Access ports
2.3.b VLAN database
2.3.c Normal, extended VLAN, voice VLAN

2.4

Troubleshoot trunking
2.4.a VTPv1, VTPv2, VTPv3, VTP pruning
2.4.b dot1Q

2013 Cisco Systems, Inc. This document is Cisco Public.

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7 Troubleshoot VRF lite 3.2. RS/RA 3.6 Troubleshoot passive interfaces 3.d EtherChannel misconfiguration guard 2. Rootguard 2.2 Troubleshoot IPv6 addressing and subnetting 3.a Stackwise 3.d 40% Native VLAN Manual pruning 2.a Unicast 3.8.e DHCP relay and server 3.5.b EUI-64 3.4 Troubleshoot default routing 3. Layer 3 2. STP timers 2.a SPAN.d Loopguard. PAgP.5. RPVST +.7.c 2.6. path cost. BPDUguard.5 Troubleshoot administrative distance 3. manual 2.d DHCP protocol operations 3.6. This document is Cisco Public.6.b Layer 2.2. and VLSM) 3.5. MST 2.5.1.4.1.b ARP 3.6 Troubleshoot spanning tree 2.a Address types (Unicast. multicast.c DHCP relay and server 3. broadcast. Page 2 .7 Troubleshoot other LAN switching technologies 2. RSPAN 2.5 Troubleshoot EtherChannels 2.6.a PVST+.8 Troubleshoot chassis virtualization and aggregation technologies 2.c ND.c PortFast.a LACP.0 3.d Autoconfig (SLAAC) 3.2.2.3 Troubleshoot static routing 3.f DHCP protocol operations 3.c Load balancing 2.1.1.b Switch priority.2. Inc.2.4.8 Troubleshoot filtering with any protocol 2013 Cisco Systems.2. port priority.1 Layer 3 Technologies Troubleshoot IPv4 addressing and subnetting 3. BPDUfilter 2.

19 Troubleshoot EIGRP load balancing 3. area types. nonbroadcast 3.13.11 Troubleshoot policy-based routing 3. stub. FC.17 Troubleshoot EIGPR operations 3. broadcast. successor.23.9 Troubleshoot between any routing protocols or routing sources 3.a Route tagging. Inc.a Point-to-point.19.13. Page 3 .23.23.18 Troubleshoot EIGRP stubs 3.12 Troubleshoot suboptimal routing 3. NSSA.13.c Route poisoning 3.22 Troubleshoot OSPF neighbor relationship and authentication 3.23 Troubleshoot network types.a Stuck in active 3. and router types 3.a RD.27 Troubleshoot BGP peer relationships and authentication 2013 Cisco Systems.19.17.16.3. multipoint. filtering 3.14 Troubleshoot RIPv2 3. backbone router. FD.16 Troubleshoot loop free path selection 3.b Split-horizon 3.23. ASBR 3.b Unequal cost 3. area type: backbone.a Equal cost 3.b LSA types.c Internal router.d Virtual link 3.25 Troubleshoot OSPF operations 3.13 Troubleshoot loop prevention mechanisms 3.20 Troubleshoot EIGRP metrics 3.26 Troubleshoot OSPF for IPv6 3. totally stub 3. This document is Cisco Public. transit. ABR. normal.24 Troubleshoot OSPF path preference 3.15 Troubleshoot EIGRP neighbor relationship and authentication 3.21 Troubleshoot EIGRP for IPv6 3.10 Troubleshoot manual and autosummarization with any routing protocol 3. feasible successor 3.

a eBGP 3. This document is Cisco Public.b Active.1. IOS DHCP server. HTTP. syslog.28 Troubleshoot eBGP 3.2.1 Infrastructure Security Troubleshoot IOS AAA using local database 5. Page 4 .b 4-byte AS number 3. extended. HTTPS.27. Inc.a NTP master.5.2.b NTP authentication 6.a Console and VTY 6.b Management plane protection 5.3.4.3.a Lines (VTY.3.2.0 4.2.c Unicast reverse path forwarding 5% 6.27.a v2 6.3.27. SCP 6.2 Troubleshoot SNMP 6. console) 5.1.3. AUX.3.2 Troubleshoot device access control 5.c Private AS 5% 4. conditional debugs 6.28. DHCP relay 6.a DHCP client.a Local logging.c States and timers 3.2.5 Troubleshoot IPv4 and IPv6 DHCP 6. client.a Peer group 3.b IPv6 traffic filter 5.b v3 6. version 3.4.a IPv4 access control lists (standard. passive 3.b DHCP options (describe) 2013 Cisco Systems. SSH.b Timestamps 6.0 5.c Password encryption 5.1.0 6.1 VPN Technologies Troubleshoot GRE 5% 5. time-based) 5.b Telnet.28.1 Infrastructure Services Troubleshoot device management 6. debugs.28.c (T)FTP 6.5. version 4 6.3 Troubleshoot logging 6.4 Troubleshoot Network Time Protocol(NTP) 6.3 Troubleshoot router security features 5.

6. IPSLA results) 2013 Cisco Systems.b Tracking different entities (for example.8.a Static NAT.8 Troubleshoot tracking objects 6. Page 5 . PAT 6.6.a Tracking objects 6. Dynamic NAT.6 Troubleshoot IPv4 Network Address Translation (NAT) 6.7 Troubleshoot SLA architecture 6. interfaces. Inc.8. This document is Cisco Public.