Troubleshooting and Maintaining Cisco IP Networks v2 (300-135

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Exam Description: Troubleshooting and Maintaining Cisco IP Networks v2 (TSHOOT 300-135) is a 120minute qualifying exam with 15‒25 questions for the Cisco CCNP certification. The TSHOOT 300135 exam certifies that the successful candidate has the knowledge and skills necessary to:
 Plan and perform regular maintenance on complex enterprise routed and switched networks
 Use technology-based practices and a systematic ITIL-compliant approach to perform network
troubleshooting
The following topics are general guidelines for the content that is likely to be included on the exam.
However, other related topics may also appear on any specific version of the exam. To better reflect the
contents of the exam and for clarity, the following guidelines may change at any time without notice.
5%

40%

1.0
1.1

Network Principles
Use Cisco IOS troubleshooting tools
1.1.a Debug, conditional debug
1.1.b Ping and trace route with extended options

1.2

Apply troubleshooting methodologies
1.2.a Diagnose the root cause of networking issues (analyze symptoms, identify and
describe root cause)
1.2.b Design and implement valid solutions
1.2.c Verify and monitor resolution

2.0
2.1

Layer 2 Technologies
Troubleshoot switch administration
2.1.a SDM templates
2.1.b Managing MAC address table
2.1.c Troubleshoot Err-disable recovery

2.2

Troubleshoot Layer 2 protocols
2.2.a CDP, LLDP
2.2.b UDLD

2.3

Troubleshoot VLANs
2.3.a Access ports
2.3.b VLAN database
2.3.c Normal, extended VLAN, voice VLAN

2.4

Troubleshoot trunking
2.4.a VTPv1, VTPv2, VTPv3, VTP pruning
2.4.b dot1Q

2013 Cisco Systems, Inc. This document is Cisco Public.

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3 Troubleshoot static routing 3. MST 2.b EUI-64 3.a Address types (Unicast.c PortFast.b Layer 2. path cost.d EtherChannel misconfiguration guard 2.2.4 Troubleshoot default routing 3.6.c ND.5. Inc.c DHCP relay and server 3.7 Troubleshoot VRF lite 3.f DHCP protocol operations 3.a LACP.8 Troubleshoot chassis virtualization and aggregation technologies 2.7 Troubleshoot other LAN switching technologies 2.4. BPDUfilter 2.a Unicast 3.d 40% Native VLAN Manual pruning 2.6.d DHCP protocol operations 3. and VLSM) 3.2. Rootguard 2.d Loopguard.1.8 Troubleshoot filtering with any protocol 2013 Cisco Systems. BPDUguard.a Stackwise 3. Layer 3 2. RS/RA 3.2.2 Troubleshoot IPv6 addressing and subnetting 3.1. multicast.5 Troubleshoot administrative distance 3. RPVST +. PAgP. manual 2.4.c 2.2. port priority.a SPAN. STP timers 2.2.1.d Autoconfig (SLAAC) 3.5 Troubleshoot EtherChannels 2.1.6 Troubleshoot passive interfaces 3.e DHCP relay and server 3. This document is Cisco Public.c Load balancing 2.b ARP 3.7.0 3.2.a PVST+. Page 2 . broadcast.6 Troubleshoot spanning tree 2.b Switch priority.8.2.1 Layer 3 Technologies Troubleshoot IPv4 addressing and subnetting 3. RSPAN 2.5.5.5.6.6.

feasible successor 3. transit.16.22 Troubleshoot OSPF neighbor relationship and authentication 3. and router types 3. nonbroadcast 3. broadcast. multipoint.12 Troubleshoot suboptimal routing 3. ABR.19. backbone router.23 Troubleshoot network types.a Stuck in active 3.15 Troubleshoot EIGRP neighbor relationship and authentication 3.24 Troubleshoot OSPF path preference 3.b LSA types.10 Troubleshoot manual and autosummarization with any routing protocol 3. NSSA.19 Troubleshoot EIGRP load balancing 3. FC.19.11 Troubleshoot policy-based routing 3. Inc.3. This document is Cisco Public.9 Troubleshoot between any routing protocols or routing sources 3. filtering 3.13.a RD.c Route poisoning 3.20 Troubleshoot EIGRP metrics 3.a Point-to-point.23.18 Troubleshoot EIGRP stubs 3. Page 3 . ASBR 3.14 Troubleshoot RIPv2 3.16 Troubleshoot loop free path selection 3.13 Troubleshoot loop prevention mechanisms 3.23. successor.b Split-horizon 3. totally stub 3. area types.d Virtual link 3.a Equal cost 3.13. area type: backbone.25 Troubleshoot OSPF operations 3.a Route tagging.13.b Unequal cost 3.17.23. stub.26 Troubleshoot OSPF for IPv6 3.c Internal router. FD.23.21 Troubleshoot EIGRP for IPv6 3.27 Troubleshoot BGP peer relationships and authentication 2013 Cisco Systems.17 Troubleshoot EIGPR operations 3. normal.

DHCP relay 6.c Password encryption 5.28.a NTP master.a Lines (VTY. console) 5.3.1.0 6.b NTP authentication 6.4. SCP 6. Page 4 .1.28.3.2.1 VPN Technologies Troubleshoot GRE 5% 5.c States and timers 3.c (T)FTP 6. extended. version 3. Inc.3.1 Infrastructure Security Troubleshoot IOS AAA using local database 5. passive 3.1. AUX.3.a DHCP client.2 Troubleshoot SNMP 6.5 Troubleshoot IPv4 and IPv6 DHCP 6.27.b v3 6.b IPv6 traffic filter 5.3.b Management plane protection 5.4.2. debugs.2 Troubleshoot device access control 5.3 Troubleshoot router security features 5.1 Infrastructure Services Troubleshoot device management 6.2.a IPv4 access control lists (standard.a Console and VTY 6. IOS DHCP server.4 Troubleshoot Network Time Protocol(NTP) 6.2.a v2 6.a eBGP 3.28.0 5. syslog.5.3.27. HTTP.2.3 Troubleshoot logging 6.c Unicast reverse path forwarding 5% 6.c Private AS 5% 4.b Active.28 Troubleshoot eBGP 3.b DHCP options (describe) 2013 Cisco Systems. version 4 6.a Peer group 3. HTTPS.27. SSH.0 4.b 4-byte AS number 3.b Telnet. client.a Local logging.b Timestamps 6. conditional debugs 6.5. This document is Cisco Public. time-based) 5.

8.b Tracking different entities (for example.a Static NAT.6 Troubleshoot IPv4 Network Address Translation (NAT) 6. PAT 6. This document is Cisco Public. Dynamic NAT. interfaces. Page 5 .6.7 Troubleshoot SLA architecture 6.8. Inc. IPSLA results) 2013 Cisco Systems.6.8 Troubleshoot tracking objects 6.a Tracking objects 6.