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ANDREW KEATING

EDUCAUSE CONNECT PORTLAND 12 FEBRUARY 2014

CIOs in the Cloud: How to Become a Cloud-Ready Campus (with the community through the NET+ program)

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Recognize Change – In every direction
”This is a tsunami! The potential upside for this experiment is so big that it’s hard for me to imagine any large research university that wouldn’t want to be involved.”
—Richard DeMillo, Director, Center for 21st Century Universities

Campus Costs & Funding Models

Technology Proliferation

Pedagogy & Online Education From Local Campuses to Global Institutions

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February 13, 2014

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Prepare your campuses community for cloud services by: •! Share experiences, learn from experiences of others •! Take part in exploring and validating solutions •! Learn methodologies, best practices and get help with training and development •! Leverage trusted identity solutions

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February 13, 2014

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Be prepared for online education which WILL impact your campuses. Change from being technology plumbing to being technology partner: •! Compete with a new breed of online providers •! Implement new higher education solutions more quickly, more easily and with lower risk •! Offer courses and services to broader national and international markets

Pedagogy & Online Education

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February 13, 2014

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Work across campuses, institutions, nations to align with peer institutions •! Secure best-in-class pricing •! Obtain customized, not just commodity services •! Eliminate redundant admin/legal costs and efforts •! Mobilize our considerable ingenuity and clout to create our own solutions

“The cloud computing market will top $241 Billion in 2020.”
—Forrester Research 2012, “Sizing the Cloud”

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February 13, 2014

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The Cloud (and campuses and learns) will think and act Global. Local matters – when connected globally. •! Leveraging National Research and Education Networks and international exchange facilities for global connections •! Offering courses and services to broader national and international markets •! Extending services throughout global R&E community with minimal investment but significant increase in benefit •! Leveraging connections throughout community for more efficient, effective solutions Global Cloud Working Group
Volunteer charter member National R&E networks representing Europe, Americas, Asia-Pacific, dedicated to the widespread adoption of federated cloud services that benefit the global R&E community

Globalization Is a Reality in Education & Research

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February 13, 2014

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Have you thought about the cloud or cloud services? Have you implemented a cloud service? Have your users implemented a cloud service?
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February 13, 2014

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Yes, the Cloud Market is Growing!

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February 13, 2014

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And Growing!

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February 13, 2014

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IT has often operated as a craft!
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February 13, 2014

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Unfortunately its HARD to do IT (as a craft) at SCALE.
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February 13, 2014

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Even when done perfectly – it’s not CLOUD SCALE

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February 13, 2014

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How do you start to move from Craftsmen to the Cloud?
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February 13, 2014

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Thinking about IT at scale
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February 13, 2014

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Thinking about IT at scale
CD%E*+-42)+B4)%#"*%.4-42";4% !"#$%&'%()%#"*%+*,+-+,("../%0% &(2%*43?&2F)%3&%@&+*3./0% 1(/%&2%1(+.,% % % G$"24%H4)+;*)8% 3$4*% 5#I(+24%5))467./8% 5))467.48% GA44,%94)B*;%% 94)38% :*34;2"34%J".+,%G&(2#4)8% :*34;2"348% <2&34#3%K2+B#".%H"3"8%% <2&34#38%% ="+*3"+*%L4))8% ="+*3"+*8% H4.+-42%=&24% % % >43%4-4*%?+3$%3$&()"*,)%&'% 1/%E)+*;%K.&(,%G42-+#4)%"3%% ()%?4%?&*3%"#$+4-4%)#".48% MLC15L%G#".4% @()3%,(A.+#"B&*%
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February 13, 2014

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Cloud and Custom environments can coexist

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February 13, 2014

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But we MUST AVOID Duplication

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Creative Commons 3.0

What are the risks associated with the cloud?
•! Please spend a few minutes either individually or in small groups with those seated near you compiling a list of the 3 to 5 (or more!) top risks or potential problems associated with deploying cloud services •! What are barriers to adoption of cloud services on your campuses?
–! –! –! –! –! –! Technical Legal / Compliance related Psychological / Perception based Financial Purchasing / Procurement What else?

2/13/14

February 13, 2014

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22

Internet2 100G infrastructure topology

23 – 2/13/14,

February 13, 2014

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Cloud Services with a Firm Foundation
Commercial/community service providers Convening and representing the R&E community NET+ development phases and catalog of service participation opportunities Community requirements developed in a standardized approach

NET+ Portfolio: Design, contract, provisioning, deprovisioning, ongoing stewardship, sunsetting

Describe basis for and facilitate external audit services [commercial audit firms]

Identity management “Trusted Identity in Education” (not part of NIST* model) Global R&E networks

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*Source: http://csrc.nist.gov/publications/nistpubs/800-145/SP800-145.pdf

February 13, 2014

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IDENTITY

The NET+ Charter

“Dedicated to the widespread adoption of federated cloud services that benefit the global research and education community. In partnership with those we serve, the NET+ program provides simple, consistent and streamlined access to highest value cloud services, offered at the best possible terms and conditions, to all participating institutions.”
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February 13, 2014

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What it is not What it is
a buyer’s club a marketing system where providers sell to higher education primarily about price a one-way street driven by one campus, country, NREN or provider delivered over unreliable networks services tailored for R&E, with special pricing and business terms a process where providers help shoulder the risk as partners primarily about delivering value to both higher ed and providers a collaboration to increase rewards and reduce overhead driven by the real needs of research universities to benefit all delivered over the most advanced networks around the world

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February 13, 2014

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How NET+ Providers are Selected: ALWAYS Sponsored by Internet2 Member Campus
•! Can the services scales at least nationally? •! Can it be delivered over global R&E networks? •! Develop a business model that scales globally and serves significant portion of community? •! Will provider work with community to meet unique R&E needs today and into the future? •! Adopts R&E federated identity standards? •! Commits to community’s Security, Privacy, Compliance, and Accessibility needs?

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February 13, 2014

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Range of Services – Consolidated Process & Delivery

Identity & Access Management

Infrastructure, Platform, Security

Software as a Service

Video, Voice and Collaborations

Digital Content for R&E

Delivered via next-generation, high-speed R&E global networks Built on federated identity and integration architectural standards Administered via global agreements, contracts and provisioning

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February 13, 2014

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Trusted Identity in Education
Community-developed identity and access management framework of trust enables: •! Secure, streamlined sharing of protected resources •! Consolidated management of user identities and access •! Delivery of an integrated portfolio of community-developed solutions
The standard for over 500 higher education institutions—and counting!

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February 13, 2014

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Cloud Service Lifecycle
Sponsorship by Internet2 members Subscription by members and through regional and global partners to qualified entities Designed by participating campuses, providers and Internet2 All delivered at global scale, tailored to R&E needs, and benefitting all participating institutions.

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February 13, 2014

© 2013 Internet2

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Spring"!+*!"

Q1 !+*-"

?

Inquiry

%&'(" %&'(" $" #" !"

$)" ,)" *!)" *+" $)" *"

cloud service lineup expands
18 services! 42+ services!

Internet NET+

Spring"!+*!"

Q1 2014"

Sunset

%&'("

!"

*"

31 – © 2013 Internet2!

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Real Progress & Real Value, Growing Ecosystem

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February 13, 2014

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Sample Cloud Services Deployed at Scale

70+ universities implemented cloud storage and collaboration campus-wide (18 months) 10+ universities and 1 regional network have moved their LMS to the cloud, leveraging a community developed contract; preferred pricing and business terms; and custom version of Instructure’s Canvas (6 months)

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February 13, 2014

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Cloud Success takes more than technology
CHANGE MANAGEMENT COMMUNITY INTEGRATION TEMPLATES POSITION DESCRIPTIONS SKILLS BEST PRACTICES REPOSITORIES TRAINING: RISK CONTRACTS DEVELOPMENT: CLOUD ELEMENTS

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February 13, 2014

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What are the components of Cloud Proud™?
CHANGE MANAGEMENT: Planned

CULTURAL CHANGE: Recognize that moving to the Cloud is NOT just buying new technology. PARTICIPATION: Every member of your campus community will be involved. So GET them involved.

COMMUNITY: Coordination INTEGRATION: Identity & System TEMPLATES: Per Service POSITION DESCRIPTION: Shared SKILLS: New Jobs and Careers BEST PRACTICES: Shared REPOSITORIES: Documentation TRAINING: Risk Contracts

36 – © 2013 Internet2

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./012345"&.6)"789:;0<:=03">430?89@AB2@""C"6D24"E* "
G42-+#4%<2&-+,42% -" *" Business Agreement 1.! 2.! 3.! 4.!

SP invoices Internet2 at wholesa Internet2 invoices Member Member pays Internet2 Internet2 pays SP at wholesale

Internet2
!" F" N(".+O4,% C2;"*+P"B&*Q% Terms of Service Agreement/AUP R"#(.3/8% )3(,4*3)8%)3"S% Enterprise Customer Agreement “Member”

* Qualified Organization agreed upon with each SP
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IT is hard. Work together to make Cloud easier.

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February 13, 2014

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Creating a Cloud Service Roadmap
•! What cloud services are your users asking about? What are they using with or without approval? •! What services have hardware in need of replacement? •! What custom services have you built that don’t have adequate support or maintenance? •! What services have burdensome support or maintenance costs? •! What is your budgetary, purchasing, and planning timeframe? What needs to be done now, 6 months from now, 12 months, 18 months, etc.
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February 13, 2014

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How can campuses prepare for the cloud?
1 2 3 4 5 6 7 Create campus strategy for internal and external cloud services Shift from culture of central control to one of sharing, reuse, and value-added differentiation Evaluate Internet2 NET+ portfolio, examine your portfolios, consider which projects could benefit from NET+ scale Develop campus identity solution built on open standards Support service competition choices—but constrained, not unlimited choices Start implementing cloud-ready language now in all contracts Create “cloud first” culture by partnering with legal and procurement teams, restructuring internal processes and policies with the cloud in mind
Princeton Archway, courtesy of Queerbubbles, Wikimedia Commons

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February 13, 2014

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NET+ SERVICES: EA & GA BY CATEGORY

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February 13, 2014

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Infrastructure, Platform, & System Security as a Service

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Software as a Service: Academic, Research, and Administrative

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Video, Voice, and Collaborations as a Service

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Trusted Identity in Education: Identity and Access Management

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For more information!
•! Internet2: NET+ service catalogue http://internet2.edu/cloud-services and reach us with questions, comments, suggestions, requests, etc. at netplus@internet2.edu •! Internet2 Global Summit, 6-10 April 2014, Denver
–! Information on all EA/GA NET+ services –! Executive track sessions

•! Regional Networks (NET+ Regional Partner Program) •! EDUCAUSE: Cloud Services Working Group, Constituent and Discussion Groups
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February 13, 2014

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