Linksys SPA-962 How To

(c) 2003-2010 Bicom Systems

Linksys SPA-962 How To
(c) 2003-2010 Bicom Systems
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Linksys SPA-962 How To

Table of Contents
Foreword I

Part I Introduction Part II Registering Linksys SPA-962

2 4

1 Requirements ................................................................................................................................... 4 2 Manual ................................................................................................................................... Configuration 6
UAD Settings ......................................................................................................................................................... 6 Creating Extension ......................................................................................................................................................... 8 Registering ......................................................................................................................................................... Phone 11

3 Auto ................................................................................................................................... Provisioning 14
UAD Settings ......................................................................................................................................................... 14 Creating Extension ......................................................................................................................................................... 17 Registering ......................................................................................................................................................... Phone: One Extension 20 Registering ......................................................................................................................................................... Phone: Tw o To Four Extensions 23 LAN And WAN ......................................................................................................................................................... IP Address 26

4 Auto ................................................................................................................................... Configuration 27
Requirem ents ......................................................................................................................................................... 28 Auto Configuration ......................................................................................................................................................... 28

Part III Paging Part IV Glossary Index

34 37 0

(c) 2003-2010 Bicom Systems

(c) 2003-2010 Bicom Systems .I Foreword ...

Part I .

1.12(a) Linksys SPA-962 firmware.Introduction 2 1 Introduction Linksys SPA-962 How to use the Linksys SPA-962 with PBXware This "How to" is written as a general guide on how to use the Linksys SPA-962 with PBXware using 4. It covers the most common tasks required to have your Linksys SPA-962 working efficiently. (c) 2003-2010 Bicom Systems .

Part II .

168. . .Registering Linksys SPA-962 4 2 Registering Linksys SPA-962 Requirements Manual Configuration Auto Provisioning Auto Configuration 2.The Linksys SPA-962 "Dial Plan" field value needs to be changed using the web interface. Example: http://192.Fully configured and operational DHCP server. DHCP server. Open a new browser window and enter the IP address in order to access the Linksys SPA-962 administration interface. STEP TWO: Linksys SPA-962 Dial Plan field value.1. .12(a) firmware.1. Click on the "Admin Login" link. an example with IP address 2. 1. STEP ONE: Linksys SPA-962 Web Interface. (c) 2003-2010 Bicom Systems .1 Requirements 1. 1. 3. Linksys SPA-962 firmware. Linksys SPA-962 Dial Plan.Make sure that the device is loaded with 4.101 To learn how to find out the Linksys SPA-962 IP Address go to chapter "Registering Phone" "STEP TWO". Hit "Enter" on your keyboard. 2.

Click on the "advanced" link. 4. Navigate down to the "Dial Plan" group.|*xx|[3469]11|0|00|[2-9]xxxxxx|1xxx[2-9]xxxxxx| xxxxxxxxxxxx.|**x. Click on the "Submit All Changes" button. The Linksys SPA-962 will reboot for changes to take effect. 3. (c) 2003-2010 Bicom Systems .) 5. than copy and paste the following value. Click on "Ext 1" link.5 Linksys SPA-962 How To 2. (*x. Clear the "Dial Plan" field.

STEP TWO: Login to PBXware.2 an example with IP address 2.168. 3. STEP THREE: UAD status.2 Manual Configuration . Login to PBXware with your e-mail address and password. (c) 2003-2010 Bicom Systems . Hit "Enter" on your keyboard. Example: http://192.1 UAD Settings STEP ONE: PBXware IP address. Find out the IP address of the PBXware server. 1. Open a new browser window and enter the IP address to access the PBXware administration interface login screen.2.1.Registering Linksys SPA-962 6 2.Registering Phone 2.Creating Extension .UAD Settings . 1.

To check the UAD status. and click on the "edit" icon corresponding to "Linksys SPA-962". Make sure the UAD is enabled. (c) 2003-2010 Bicom Systems . navigate to "Settings:UAD". "Auto provisioning" is set to "No" and "DHCP" is set to "Yes".7 Linksys SPA-962 How To 1. Make sure "Status" is set to "Active". 2.

2.Registering Linksys SPA-962 8 3. Click on the "Save" button to save changes. Click on "Add Extension". Navigate to "Extensions".2 Creating Extension STEP ONE: Add Extension. (c) 2003-2010 Bicom Systems .2. 1. The standard options window (below) will be shown. 2.

Example: john@domain.9 Linksys SPA-962 How To 3. 4. E-mail: Enter the e-mail address associated with this extension.com. Internet etc. STEP TWO: Extension values. Example: John Smith. Enter values into the required field text boxes. Select Location: "Local" or "Remote". Select Linksys SPA-962 from the "UAD" select box. -"Remote" is for all extensions registered from remote networks. WAN. This e-mail address will receive all system notification messages. 5. (c) 2003-2010 Bicom Systems . Click on the "Next" button. REQUIRED FIELDS: Name: Enter a name for the extension being created. 1. Note: -"Local" is for all extensions registered on LAN.

(c) 2003-2010 Bicom Systems . An extension value can be changed. an example with details filled in 3. Example: 1000.Registering Linksys SPA-962 10 an example with details filled in 2. Click on the "Save" button. Click on the "Save & E-mail" button. OPTIONAL FIELDS: Extension: An auto-generated extension number based on the next available sequential number. Account details will be sent to the e-mail address associated with this extension. Username: Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations. The secret value can be changed. Secret: A secret value associated with the UAD is auto-generated in order to allow the UAD to successfully register with the system.

2. . On the display.3 Registering Phone STEP ONE: Electricity and Ethernet. Press the "select" button. . After successfully connecting the Linksys SPA-962 to the electricity and data networks. so plug the adapter into its jack and connect it to the electricity network. Find out the IP address of your Linksys SPA-962 connected to network. STEP THREE: Linksys SPA-962 Web Interface. navigate down to "Network" using the navigation button. it is time to register it to PBXware.11 Linksys SPA-962 How To PIN: An auto-generated PIN will allow access to voicemail and online self care.2. router or switch as access to LAN. (c) 2003-2010 Bicom Systems . Press the menu button. 3.Connect the ethernet port to a hub. 2. STEP TWO: Linksys SPA-962 IP address. 1.Your Linksys SPA-962 needs electricity.

Hit "Enter" on your keyboard.101/ an example with IP address 2.Registering Linksys SPA-962 12 1. 1. Open a new browser window and enter the IP address in order to access the Linksys SPA-962 administration interface. Example: http://192. Click on "Admin Login" link. STEP FOUR: Configuring the Linksys SPA-962.1.168. (c) 2003-2010 Bicom Systems .

1. Example: 1000. Password: The Secret of the extension as received in the e-mail associated with this extension. REQUIRED FIELDS: Proxy: IP address of PBXware server. Reception. Example: 3dX3r5 an example with details filled in 4. The Linksys SPA-962 will reboot for changes to take effect. 3. OPTIONAL FIELDS: Display Name: Example: John Smith. Auth ID: (c) 2003-2010 Bicom Systems . Enter the following details into their respective fields. Entrance Main. Click on "Ext 1" link. Example: 192. click on "Submit All Changes" button.2 User ID: Linksys SPA-962 extension number. Agent One etc.168. Navigate to the bottom of the page.13 Linksys SPA-962 How To 2.

Hit "Enter" on your keyboard. STEP TWO: Login to PBXware. 1. . they have no importance for registering your Linksys SPA-962 to PBXware. Find out the IP address of the PBXware server.Conclusion: If everything is done as above described.3. Other fields: Other "options" or "fields" should be left blank or as is by default.1 UAD Settings STEP ONE: PBXware IP address. please contact the manufacturer or check their website www.For further information.com. 2. Dial *123 to verify registration.3 Auto Provisioning UAD Settings Creating Extension Registering Phone: One Extension Registering Phone: Two To Four Extensions LAN And WAN IP Address 2. . 1.2 an example with IP address 2. (c) 2003-2010 Bicom Systems . Open a new browser window and enter the IP address to access the PBXware administration interface login screen. you should have successfully registered your Linksys SPA-962 to PBXware. Example: http://192. 3.1. Login to PBXware with your e-mail address and password. cisco.Registering Linksys SPA-962 14 Usually the same number as the account.168.

Make sure the UAD is enabled. To check the UAD status. navigate to "Settings:UAD" and click on the "edit" icon corresponding to "Linksys SPA-962".15 Linksys SPA-962 How To STEP THREE: UAD status. 1. (c) 2003-2010 Bicom Systems .

Registering Linksys SPA-962 16 2. Make sure "Status" is set to "active". (c) 2003-2010 Bicom Systems . "Auto provisioning" is set to "Yes" and "DHCP" is set to "Yes".

Click on the "Save" button to save changes.3. (c) 2003-2010 Bicom Systems .2 Creating Extension STEP ONE: Add Extension.17 Linksys SPA-962 How To 3. 2. The standard options window (below) will be shown. Click on "Add Extension". 1. Navigate to "Extensions". 2.

Select Location: "Local" or "Remote". -"Remote" is for all extensions registered from remote networks. This e-mail address will receive all system notification messages.com Auto provisioning: Set to "Yes". STEP TWO: Extension values. Click on the "Next" button. Select Linksys SPA-962 from "UAD" select box.Registering Linksys SPA-962 18 3. Example: 001646f5f797 (c) 2003-2010 Bicom Systems . Example: john@domain. etc. WAN. MAC Address: Linksys SPA-962 MAC address. Note: -"Local" is for all extensions registered on LAN. Example: John Smith. 5. E-mail: Enter the e-mail address associated with this extension. 4. Enter values into the required field text boxes. REQUIRED FIELDS: Name: Enter a name for the extension being created. Internet. 1.

OPTIONAL FIELDS: Extension: An auto-generated extension number based on the next available sequential number.19 Linksys SPA-962 How To an example with details filled in 2. Click on the "Save" button. an example with details filled in 3. Click on the "Save & E-mail" button. Example: 1000. Account details will be sent to the e-mail address associated with this extension. Secret: A secret value associated with the UAD is auto-generated in order to allow the UAD (c) 2003-2010 Bicom Systems . Username: Username is auto generated/populated and cannot be changed since it allows the system to use this value for other important operations. An extension value can be changed.

Registering Linksys SPA-962 20 to successfully register with the system. router or switch to access LAN. Press the "Menu" button. PIN: An auto-generated PIN will allow access to voicemail and online self care. Find out the IP address of your Linksys SPA-962 connected to network.Connect the ethernet port to a hub. 2. scroll to the IP address using the "Up and Down button".3. After successfully connecting the Linksys SPA-962 to the electricity and data networks. The secret value can be changed. STEP TWO: Linksys SPA-962 IP address. 2.Your Linksys SPA-962 needs electricity.3 Registering Phone: One Extension STEP ONE: Electricity and Ethernet. so plug the adapter into its jack and connect it to the electricity network. The "Profile Rule" field must be set with TFTP server value. (c) 2003-2010 Bicom Systems . . On the display. Press the "Menu" button. . 3. it is time to register it to PBXware. 1.

168. (c) 2003-2010 Bicom Systems .1. Example: http://192. STEP FOUR: Configuring TFTP server. Open a new browser window and enter the IP address in order to access the Linksys SPA-962 administration interface. 1. Hit "Enter" on your keyboard. Click on the "Admin Login" link. 1.101/ an example with IP address 2.21 Linksys SPA-962 How To STEP THREE: Linksys SPA-962 Web Interface.

Dial *123 to verify registration. (c) 2003-2010 Bicom Systems . click on the "Submit All Changes" button. 4.Conclusion: If everything is done as above described. Click on the "advanced" link. The Linksys SPA-962 will reboot for changes to take effect.com.168. Navigate down to the "Profile Rule" field.1.Registering Linksys SPA-962 22 2. . . you should have successfully registered your Linksys SPA-962 to PBXware. Example: 192.For further information. Click on the "Provisioning" link. please contact the manufacturer or check their website www.2/$MA.cfg an example with details filed in 5. it must be set with TFTP server value. 3. Navigate to the bottom of the page. cisco.

The "Profile Rule" field must be set with TFTP server value. it is time to register it to PBXware.23 Linksys SPA-962 How To 2. . Find out the IP address of your Linksys SPA-962 connected to network.The Linksys SPA-962 needs electricity. 3. Press the "Menu" button. . Press the "Menu" button. (c) 2003-2010 Bicom Systems . scroll to the IP address using the "Up and Down button".3. After successfully connecting the Linksys SPA-962 to the electricity and data networks. router or switch as to access LAN.4 Registering Phone: Two To Four Extensions STEP ONE: Electricity and Ethernet.Connect the ethernet port to a hub. 1. 2. so plug the adapter into its jack and connect it to the electricity network. On the display. STEP TWO: Linksys SPA-962 IP address.

Registering Linksys SPA-962 24 STEP THREE: Linksys SPA-962 Web Interface. STEP FOUR: Configuring the TFTP server. Hit "Enter" on your keyboard. (c) 2003-2010 Bicom Systems .101/ an example with IP address 2.1. 1.168. 1. Open a new browser window and enter the IP address in order to access the Linksys SPA-962 administration interface. Example: http://192. Click on the "Admin Login" link.

Click on the "Phone" link. Click on the "Provisioning" link. Example: 192.Line Key 1: Extension select: 1.2/$MA. (c) 2003-2010 Bicom Systems . Navigate down to the "Profile Rule" field.25 Linksys SPA-962 How To 2.cfg an example with details filed in 5. 3.1. Navigate down to "Line Key 1. it must be set with TFTP server value. 3 and 4" and select values: . 6.168. 2. Click on the "advanced" link. 4.

3. . cisco. The Linksys SPA-962 will reboot for changes to take effect.Line Key 2: Extension select: 2. 1. .Line Key 4: Extension select: 4. you should have successfully registered the Linksys SPA-962 to PBXware. .Line Key 3: Extension select: 3. please contact the manufacturer or check their website www. click on the "Submit All Changes" button. and click on the "edit" button corresponding to the server. 7. 2.Registering Linksys SPA-962 26 . .For further information. Navigate to the bottom of the page.Conclusion: If everything is done as above described. (c) 2003-2010 Bicom Systems . Dial *123 to verify registration.com.5 LAN And WAN IP Address Make sure your "Auto Provisioning" "LAN" and "WAN" IP fields are set with correct IP address. Navigate to "Settings:Servers".

4 Auto Configuration . Example: 89. Example: 192.168.146. You'll be prompted to click on the "OK" button to restart the PBXware for changes to take effect.LAN IP: Enter your PBXware local (LAN) IP address.2 .WAN IP: Enter your PBXware wide (WAN) IP address. Click on the "Save" button.Requirements .131. .Auto Configuration (c) 2003-2010 Bicom Systems .27 Linksys SPA-962 How To 2.130 an example with details filled in 3. 2. Navigate down to the "Auto Provisioning" group.1.

4. Make sure that all devices are set to Factory Defaults. Input range of IP addresses Example: .Start IP: 192. 2.4.2 .End IP: 192.1. 3.168.2 Auto Configuration 1.168.1. (c) 2003-2010 Bicom Systems . Navigate to "Extensions: Find Phones". Click on the "Start" button.1 Requirements 1.Registering Linksys SPA-962 28 2. PBXware will search for devices connected to the same LAN in selected range of IP addresses. Make sure that all devices are using port 5060. A pop-up window will appear. 2. 2. Make sure your devices are properly connected to the same LAN as your PBXware.254 3.

Click on the "edit" button next to the activation select box to enter properties for the selected device. 6.29 Linksys SPA-962 How To an example with range of IP addresses 4. After PBXware has finished searching for devices. Change the activation status from "Not Activated" to "Auto Configuration" for one or more displayed devices of your choice. a list of all devices found will be shown. (c) 2003-2010 Bicom Systems . 5.

(c) 2003-2010 Bicom Systems .Registering Linksys SPA-962 30 an example with list of found devices 7. After you have edited a device. a pop-up window will appear.

(c) 2003-2010 Bicom Systems . 9. Line 1 example Name: John Smith E-mail: john@domain. the entered values will be saved and the pop-up window will disappear. Click on the "Save" button shown below to finalize "Auto Configuration". you can configure just one or all of them as shown above. 10. Click on the "Save" button.com Ext: 1000 PIN: 1223 Secret: Enter an at least 6 digit or letter long secret.31 Linksys SPA-962 How To an example with 1 configured line 8. The Linksys SPA-962 has 4 lines available.

Registering Linksys SPA-962 32 11. (c) 2003-2010 Bicom Systems . Device(s) will automatically reboot and be auto configured.

Part III .

Navigate your Internet browser to the telephone IP address (for example http://192. Select "Advanced".101). (c) 2003-2010 Bicom Systems . 3. Select "Admin Login". 6.168. 2. Set "Auto Answer Page" to "Yes".Paging 34 3 Paging 1. Navigate to the "User" tab. Set "Send Audio To Speaker" to "Yes".1. 5. 4.

NOTE: At the time.35 Linksys SPA-962 How To 7.12(a). Paging was tested with Firmware version 4. Click on the 'Submit All Changes' button. the paging option is set for all lines and works once the handset is picked up.1. (c) 2003-2010 Bicom Systems .

Part IV .

. . The messages are stored on a computer until the recipient accesses and listens to them.37 Linksys SPA-962 How To 4 Glossary .Local = A local area network (LAN) is a computer network covering a local area.PIN = Personal Identification Number.UAD = User Agent Device. like a home. office or small group of buildings such as a college. (c) 2003-2010 Bicom Systems . .WAN = Wide Area Network. . . .VoiceMail = The electronic transmission of voice messages over the Internet. .Remote = Network devices that are managed or controlled from a network system other than the system to which they are directly connected.LAN = Local Area Network. .Web Interface = A web interface is the system of controls with which the user controls a device.IP Address = Internet Protocol address.DHCP = Dynamic Host Configuration Protocol (DHCP) is a communications protocol that lets network administrators manage and automate the assignment of Internet.HUB = A common connection point for devices in a network. . . . .Router = A device that forwards data packets from one local area network (LAN) or wide area network (WAN) to another.Switch = Network device that selects a path or circuit for sending a unit of data to its next destination.

. (c) 2003-2010 Bicom Systems ..38 .