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Cisco Small and Midsize Business (SMB) Specialization

Renata Prochazkova Program Manager – EMEAR Resale Channel Partner Program 18 September 2013

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Program Evolution SMB Requirements

AM and ENG Curriculum
Specialization Portfolio SMB Specialization: Profitability Website Review Key Highlights Q&A

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AM & EN Training Content
SB Technology Fundamentals UC320W WebEx, BE3000, (SBCS, UC500), CCAcx Connect & Secure

*
AM & EN Training Content

On Plus

SMB Telepresence

WebEx
Nexus 3K, Flexpod Express, VSPEX

AM & EN Exams 650-179 and 650-196

UCS C & E series

Cisco Cloud-Managed Access Switches & Wireless

AM & EN Training Content
SB Technology Fundamentals Connect & Secure

Cisco SA500 Series Web & Email security

Cisco ASA 5500 Series Campus LAN Access, ISR

UC320W

WebEx

On Plus

AM & EN Exams 700-505 and 700-501

AM & EN Exams 650-256 and 650-395
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• SB and SBF Exams are no longer
• Cisco SB and SBF Specialized

available for new applicants
• Pass exams for the SMB

partners with anniversary dates between 1 Sept 2013 and 2 March 2014 got their date postponed to 3 March 2014
• Pass the exams and apply for the

Specialization
• Apply for the SMB Specialization

SMB Specialization prior to the SB and/or SBF specialization anniversary date
• Select Certification renewal – as is

and consequently for the Select Certification

process

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1. Registered Cisco Partner
2. Valid resale agreement or Indirect Channel Partner

Agreement (ICPA) in place
3. Account Manager (AM) and Engineer (EN) job roles* 4. Individual/s fulfilling the AM and EN job roles must

successfully pass required 700-505 and 700-501 exams ( Trainings are recommended / not mandatory )
5. Apply for the SMB Specialization via CSApp tool

www.cisco.com/go/csapp
*Note: Job role sharing rules – 1 person can satisfy both AM and EN roles
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Learning Path and Exam for the Account Manager
Cisco Story / Selling Strategically Value-added Selling 45min Services & Support TAC 15 min SBSC 15min

Partner Tools
Cisco Tools / Resources for AM 45min Promotions/Incentives (NFR, TMP) 30min

Training available via 2 independent Quick Learning Modules (QLM’s) *SMB Cloud Device Management training item is posted directly on Meraki website (link is advertised on the PEC “Cisco Architectures for SMB Sales Module” page Total Content duration: 9.5hrs Content hosted and accessed on the Partner Education Connection (PEC). Partners can launch the content also via SMB Specialization website Online Training courses in English.

• • • •

Borderless Networks SMB Routing 45min SMB Switching 45min SMB Competitive Positioning 30min SMB Security 30min SMB Wireless 30min *SMB Cloud Device Management Overview 30 min

Collaboration Cisco Collaboration for SMB (intro to ECS) 30min Cisco WebEx Meeting Center 30min SMB Telepresence 30min

Data Center Compute and Virtualization for AM 60min Data Center Switching for AM 30 min Express Pod and VSPEX 60min


Exams are online via www.vue.com/cisco
Exams cost $80

AM Exam: 700-505
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Learning Path and Exam for the Engineer

Services & Support TAC 15 min SBSC 15min

Training available via 2 independent Quick Learning Modules (QLM’s) *SMB Cloud Device Management training item is posted directly on Meraki website (link is advertised on the PEC “Cisco Architectures for SMB Sales Module” page Total Content duration: 15hrs Content hosted and accessed on the Partner Education Connection (PEC). Partners can launch the content also via SMB Specialization website Online Training courses in English.

Partner Tools
Cisco Tools / Resources for ENG 60min

• • • •

Borderless Networks SMB Routing 90min SMB Switching 90min SMB Competitive Positioning 60min SMB Security 120min SMB Wireless 60min *SMB Cloud Device Management Overview 90 min

Collaboration Cisco Collaboration for SMB (intro to ECS) 30min Cisco WebEx Meeting Center 30min SMB Telepresence 30min

Data Center Compute and Virtualization for ENG 90min Data Center Switching for ENG 60 min Express Pod and VSPEX 60min


Exams are online via www.vue.com/cisco
Exams cost $80

SE Exam: 700-501
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Collaboration

Architecture

Data Center Borderless Network IP NGN

Unified Computing

Technology

Unified Fabric Wireless LAN Security Routing & Switching

Express Collaboration Small Midsize Business Specialization

Express Foundation

Content Security

Entry
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Express

Advanced

Master
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Marketing

Competitive

Financial

Recognized as SMB Specialized and Select Certified in Cisco Partner Locator Cisco Certified Partner Kit (sales tools, logos, guidelines) Achieve Cisco Select Certification Design Zone for tested designs and configurations Partner Marketing Central with free customizable campaigns and marketing assets (direct mail and banners, etc.)

Access to industryleading product across routing, switching, security, collaboration, and other portfolios Eligibility to sell Cisco Smart Care Service By offering Cisco EasyLease* financing as part of your sales strategy (*Available only in some European countries)

Channel incentive programs such as OIP, SIP, TIP, TMP or NFR Quarterly payments to qualifying partners based on VIP Program ( Express Track ) Program intelligence tools provide simplified enrollment and salestracking capabilities Respond quickly to customer requests with the Cisco Fast Track program

• •

• • •

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Resources
PPT, AAG, Q&A

AM Role
Link to online trainings Link to online exam

PPT
To study offline

ENG Role
Link to online trainings Link to online exam

• Online training modules on PEC can be accessed directly from SMB

Specialization website
• Online exams can be accessed also via www.vue.com/cisco • Online exams process was changed in March 2013 ( become familiar with the

changes before you proceed with the exam)
• New exam vouchers http://www.pearsonvue.com/vouchers/pricelist/cisco.asp • Download the PPTs from SMB Specialization website if you wish to study offline! • SMB specialization qualifies Cisco partner for Select Certification

• Select Certification website
• Free support for presales questions - Partner Helpline and distribution sales

support
• Access to free customized sales and reseller training - PEC

• Disti Compass Application - consolidates the partner enablement offerings

delivered by Cisco distributors (Go to iOS or Google Apps store)
• Meraki Webinars - http://meraki.cisco.com/webinars?region=eu

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FAQ document posted on the SMB Specialization website

Q1: If my company or my Cisco distributor has got old exam $65 voucher, can it be used to pay for the exam? A1: Yes it can, but due to the fact the exam cost increased from $65 to $80 you can use the voucher for the portion of the exam and pay the remaining $15 (the VAT will be collected on the $15) Q2: If my old voucher expires soon or it already expired is there any possibility to extend the expiration date or reinstate it? A2: No, in such case you need purchase new voucher or pay for the exam standard way using credit card. Q3: What happens if my Small Business Specialization expires next year (eg. March 2013), but my Account Manager and/or Engineer roles expire earlier? What does it mean for me? A3: In spite of the fact your roles expire earlier we will still honor your specialization as being valid until your specialization anniversary date. So your deadline to attain the new SMB Specialization will be your current specialization anniversary date. Q4: And how about my Select Certification. It is somehow impacted by all these changes.? A$: Select Certification requires partner to hold valid specialization. It is therefore not impacted if you hold valid specialization at the time of the Select Certification renewal

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Borderless Networks

Collaboration

Data Center

• Campus LAN Access 100-500 / 2960-s / 3560- x / 3750-x/3850 • RV Series Routers • ISR 19xx /29xx /39xx • Cisco Cloud-Managed Access Switches

• • • •

Cisco SA500 Series Cisco ASA 5500 Series Web and Email Security ISR-embedded security features • Cisco Cloud-Managed Wireless • Cisco Access Points • Cisco Wireless LAN Controllers

• Cisco SMB TelePresence • Cisco WebEx

• UCS E-Series • UCS C-Series • Data Center Switching (Nexus 3000 series) • Flexpod Express • VSPEX

Product Drilldown

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Product access varies by Theatre. Rewards for product SKU’s are aligned most closely with the Fast Track family of VIP-Express. The products listed are those meant for resale by partners in the Small and Midsize Business Specialization. Higher-level products are intended for partners who have attained more advanced Specializations.

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Go to http://www.vue.com/cisco/ • Click on “Schedule Online” • Sign in with your “username” and “password”
First time users must register in the Pearson Vue site

Step 1: Exam • Scroll down through the list of published exams and select the appropriate “SMB exam”, click “Next”
AM role exam is 700-505 EN role exam is 700-501

Step 2: Review
• • Note: if you have $65 voucher you will need to pay remaining $15 as the exam cost changed from the previous SB exams

Accept “Terms & Conditions” and click “Next” If you have “Voucher” or “Promotion” you can apply it on next page; otherwise click “Next” immediately

Step 3: Payment
• • Note: In some countries PearsonVUE must validate the credit card with the bank before accepting it. If the system notifies you that you are located in one of these countries, contact +44 161 855 7455 and the PearsonVUE Call center will assist you with the credit card validation process.

Check if “Billing address” is correct; if not, then update it to reflect your credit card address Enter your “Credit Card information” and click “Next”

Step 4: Confirm

• •

Read and agree to “Cancellation policies” and to “minimum system requirements” and click “Confirm order”
You will receive an email with a confirmation around the registration You can go ahead and take the exam immediately or anytime within the next 48 hours

Step 4: Receipt

In case you need a support, contact http://www.pearsonvue.com/cisco/contact/
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